SUMMARY *** NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** STEPS TO REPRODUCE 1. Connect Fujitsu ScanSnap S1500 2. Start skanpage and try to set format DIN A4 3. DIN A4 is missing, although explicitly supported by scanner OBSERVED RESULT no predefined format DIN A4 EXPECTED RESULT DIN A4 (along with DIN A5 and many other formats, which are predefined) present in preconfigured formats SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: openSUSE Tumbleweed (available in About System) KDE Plasma Version: 5.27.9 KDE Frameworks Version: 5.111.0 Qt Version: 5.15.11 ADDITIONAL INFORMATION
Can you look up the maximum x and y values the scanner reports? I.e. the max values of the top-left x/y and bottom-right x/y options in Skanpage.
Please provide the requested information
(In reply to Alexander Stippich from comment #1) > Can you look up the maximum x and y values the scanner reports? I.e. the max > values of the top-left x/y and bottom-right x/y options in Skanpage. I guess the information is contained as the maximum numbers int the settings area: Top-Left x: 0,00 mm Top-left y: 0,00 mm Bottom-right x: 210,01 mm Bottom-right y: 296,99 mm However, the scanner can also scan Letter formats and it is not a flat-bed scanner, so in general can scan pages of any length...
Thanks! One more question for clarification: The A4 format does not appear at all in the dropdown list for the scan sizes, correct?
Hi, correct the selectable scan area sizes are: Custom (this is what I use) A5 A6 Letter / Ansi A B5 B6 Envelop C5 Envelop US 10 Envelop DL Executive (7.5 x 10 in) JIS B5 JIS B6 Landscape A5 Landscape A6 Landscape B6 Landscape JIS B6 Thanks, Johannes
Weird. Your scanner does report a length too small for DIN A4 by 0.1 mm. But for this we apply a 2 mm margin anyways and I cannot see why DIN A4 shouldn't be listed. It works for me when hardcoding these values...