Bug 476799 - Can't access documentation
Summary: Can't access documentation
Status: CONFIRMED
Alias: None
Product: kdenlive
Classification: Applications
Component: Documentation (other bugs)
Version First Reported In: unspecified
Platform: unspecified All
: NOR normal
Target Milestone: ---
Assignee: emohr
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-11-10 18:24 UTC by JB
Modified: 2024-09-25 18:53 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-2615052-0.html (2.18 KB, text/html)
2023-11-10 20:27 UTC, JB
Details

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Description JB 2023-11-10 18:24:45 UTC
Hi, just installed this software (in Ubuntu 23.10) and can't access the documentation (https://docs.kdenlive.org/) with Firefox (default settings).
Comment 1 emohr 2023-11-10 18:56:03 UTC
Do you mean hit F1 inside Kdenlive or Help -> Kdenlive Handbook, the browser doesn’t open? If yes, try with the AppImage from https://kdenlive.org/en/download/ to see if there are any packing issues.
Comment 2 JB 2023-11-10 20:27:45 UTC
Created attachment 163022 [details]
attachment-2615052-0.html

Hi, thanks for the response, and there's no problem to open https://kdenlive.org/en/download/. I tested to open https://docs.kdenlive.org/en/ and that works, so either this documentation has to be translated or else the english version should be used.

Sent from my mobile /JB
Obs! SPAM-mappen kollas inte längre! Saknas svar, mejla då igen (från annan adress!).

10 nov. 2023 kl. 19:56 skrev emohr <bugzilla_noreply@kde.org>:

https://bugs.kde.org/show_bug.cgi?id=476799

emohr <fritzibaby@gmx.net> changed:

          What    |Removed                     |Added
----------------------------------------------------------------------------
            Status|REPORTED                    |NEEDSINFO
        Resolution|---                         |WAITINGFORINFO

--- Comment #1 from emohr <fritzibaby@gmx.net> ---
Do you mean hit F1 inside Kdenlive or Help -> Kdenlive Handbook, the browser
doesn’t open? If yes, try with the AppImage from
https://kdenlive.org/en/download/ to see if there are any packing issues.

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Comment 3 Bug Janitor Service 2023-11-25 03:45:51 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 JB 2023-11-27 12:21:34 UTC
The application is trying to open https://docs.kdenlive.org/sv/, but that is causing error! I tested to open https://docs.kdenlive.org/en/ and that works, so either this documentation has to be translated or else the english version should be used.
Comment 5 emohr 2023-11-27 15:52:45 UTC
Now it’s clear. I can confirm that https://docs.kdenlive.org/sv/ leads to an error. Let’s see how we can fix this. I see that El Salvador speaks Spanish. So, we should link that to https://docs.kdenlive.org/es/.