Bug 476284 - okular doesn't print pdf data after upgrading leap 15.2 to 15.5. I am using xfce. Print preview shows "%!PS-Adobe-3.0 ......"
Summary: okular doesn't print pdf data after upgrading leap 15.2 to 15.5. I am using x...
Status: RESOLVED WORKSFORME
Alias: None
Product: okular
Classification: Applications
Component: printing (show other bugs)
Version: 22.12.3
Platform: openSUSE Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-10-29 10:58 UTC by herbert.stroebele@freenet.de
Modified: 2023-12-15 03:46 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description herbert.stroebele@freenet.de 2023-10-29 10:58:30 UTC
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
okular doesn't print pdf data after upgrading leap 15.2 to 15.5. I am using xfce.  Print preview shows "%!PS-Adobe-3.0 ......"


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Albert Astals Cid 2023-10-29 11:33:35 UTC
Print preview doesn't work because opensuse decided to break it, complain to them.

Print preview doesn't really have anything with printing though, does printing work or not?
Comment 2 herbert.stroebele@freenet.de 2023-10-29 12:18:47 UTC
Thanks for the prompt reply! and the comment about print preview!.
But it is indeed the case that 
 okular doesn't print pdf data after upgrading leap 15.2 to 15.5. > 
The same files which I printed successfully before the upgrade cannot be printed after the upgrade..
 Is xfce the culprit?
H. Stroebele



> -----ursprüngliche Nachricht-----
> Von: bugzilla_noreply@kde.org
> Gesendet: 29.10.2023 12:33 Uhr
> An: herbert.stroebele@freenet.de
> Betreff: [okular] [Bug 476284] okular doesn't print pdf data after upgrading leap 15.2 to 15.5. I am using xfce. Print preview shows "%!PS-Adobe-3.0 ......"


> bugs.kde.org/show_bug.cgi?id=476284
>
> Albert Astals Cid changed:
>
> What |Removed |Added
> ----------------------------------------------------------------------------
> Status|REPORTED |NEEDSINFO
> CC| |aacid@kde.org
> Resolution|--- |WAITINGFORINFO
>
> --- Comment #1 from Albert Astals Cid ---
> Print preview doesn't work because opensuse decided to break it, complain to
> them.
>
> Print preview doesn't really have anything with printing though, does printing
> work or not?
>
> --
> You are receiving this mail because:
> You reported the bug.
> -----ursprüngliche Nachricht Ende-----
Comment 3 Albert Astals Cid 2023-10-29 12:24:54 UTC
Can you be a bit more precise on what "doesn't print pdf data" mean?

You get an error? which error?

Also can run
   which lpr
in a terminal and tell me the output?
Comment 4 herbert.stroebele@freenet.de 2023-10-29 12:40:49 UTC
OK. After I open a file with extension  .pdf with okular,  I hit the print button. Nothing happens. No error message! In a terminal I use lpstat to view the printer status. It contains the print job without executing it. After opening a .jpg file with okular I can print it!

Again using lpr ...pdf in a terminal I can print the same pdf which from okular won't print.
This behaviour of okular  is new, after I upgraded from leap 15.2 to leap 15.5 directly using a memory stick with the 15.5 version


Thanks for your efforts!
Herbert


> -----ursprüngliche Nachricht-----
> Von: bugzilla_noreply@kde.org
> Gesendet: 29.10.2023 13:24 Uhr
> An: herbert.stroebele@freenet.de
> Betreff: [okular] [Bug 476284] okul--- Comment #3 fromar doesn't print pdf data after upgrading leap 15.2 to 15.5. I am using xfce. Print preview shows "%!PS-Adobe-3.0 ......"


> bugs.kde.org/show_bug.cgi?id=476284
>
> --- Comment #3 from Albert Astals Cid ---
> Can you be a bit more precise on what "doesn't print pdf data" mean?
>
> You get an error? which error?
>
> Also can run
> which lpr
> in a terminal and tell me the output?
>
> --
> You are receiving this mail because:
> You reported the bug.
> -----ursprüngliche Nachricht Ende-----
Comment 5 herbert.stroebele@freenet.de 2023-10-29 14:47:46 UTC
When starting okular from a terminal with
stroebele@HS-HP-Pavilon:~/Dokumente/A_S/HADES/Reiko> okular --print Expedia_Rechnung.pdf 
I get a warning:

(okular:12787): Gtk-WARNING **: 15:29:55.370: Theme directory /apps of theme adwaita-xfce has no size field



Is this the problem??
Thanks
Herbert

> -----ursprüngliche Nachricht-----
> Von: bugzilla_noreply@kde.org
> Gesendet: 29.10.2023 13:24 Uhr
> An: herbert.stroebele@freenet.de
> Betreff: [okular] [Bug 476284] okular doesn't print pdf data after upgrading leap 15.2 to 15.5. I am using xfce. Print preview shows "%!PS-Adobe-3.0 ......"


> bugs.kde.org/show_bug.cgi?id=476284
>
> --- Comment #3 from Albert Astals Cid ---
> Can you be a bit more precise on what "doesn't print pdf data" mean?
>
> You get an error? which error?
>
> Also can run
> which lpr
> in a terminal and tell me the output?
>
> --
> You are receiving this mail because:
> You reported the bug.
> -----ursprüngliche Nachricht Ende-----
Comment 6 Albert Astals Cid 2023-10-29 21:31:54 UTC
> Is this the problem??

No.

Anyway please ask the opensuse developers which package you need to install to fix the ghostscript regression on their side, this may also fix printing, or at least you'll have a bug less.
Comment 7 Bug Janitor Service 2023-11-13 03:45:47 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 herbert.stroebele@freenet.de 2023-11-15 10:25:55 UTC
After a few software updates I can again print files from okular.
Comment 9 Bug Janitor Service 2023-11-30 03:45:55 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 10 Bug Janitor Service 2023-12-15 03:46:12 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!