Bug 476078 - 'View sent data' files are all empty even though I set the User Feedback slider to the maximum
Summary: 'View sent data' files are all empty even though I set the User Feedback slid...
Status: REPORTED
Alias: None
Product: systemsettings
Classification: Applications
Component: kcm_feedback (show other bugs)
Version: 5.27.9
Platform: Arch Linux Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-10-25 09:06 UTC by kdereport.firehalls
Modified: 2023-11-01 17:31 UTC (History)
2 users (show)

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Description kdereport.firehalls 2023-10-25 09:06:35 UTC 
This is not new to the latest version of Plasma. A few years ago I enabled telemetry to the maximum level because I want to help make Plasma better. 
Problem is if I click on 'View sent data' Dolphin opens `/home/my_name/.local/share/plasmashell/kuserfeedback/audit/` but 
- The last file is from May 2022
- All files there are empty (not a single line in them)

SOFTWARE/OS VERSIONS
KDE Plasma Version: 5.27.9
KDE Frameworks Version: 5.111.0
Qt Version: 5.15.11

ADDITIONAL INFORMATION
I'm on Wayland. I have firejail + Apparmor enabled in my system, don't know if that makes any difference.
Comment 1 Nate Graham 2023-10-25 15:22:36 UTC 
I suspect that it does make a difference. If you disable firejail, do files start getting populated with data?
Comment 2 kdereport.firehalls 2023-10-25 23:28:42 UTC 
(In reply to Nate Graham from comment #1)
> I suspect that it does make a difference. If you disable firejail, do files
> start getting populated with data?

I will try. After disabling it, do I need to do something to "trigger" the generation of feedback files?
Comment 3 Nate Graham 2023-10-26 21:26:13 UTC 
Just keep using Plasma normally I guess. After a reboot, probably.
Comment 4 kdereport.firehalls 2023-10-31 10:24:07 UTC 
Ok weird: I disabled firejail and moved all the files in the plasmashell/kuserfeedback/audit directory to know immediately when a new one was created and:

- If I now open the files they contain some info but as I said the last one is from May 2022.
- Even though I used my system everyday since reporting no other file has been created in plasmashell/kuserfeedback/audit.

So I guess the bug now is that kuserfeedback is not creating feedback files. 

I'll wait for further instructions for things I can try.
Comment 5 kdereport.firehalls 2023-10-31 10:30:32 UTC 
I don't know how to edit my previous comment. 
Just to be clear when I say "If I now open the files they contain some info" I mean the files I moved i.e. the ones which I said were empty previously, there are no other files since new ones are not being created.