Bug 475942 - Local printer is not found; when printing from Okular, Okular will sometimes freeze completely
Summary: Local printer is not found; when printing from Okular, Okular will sometimes ...
Status: RESOLVED UPSTREAM
Alias: None
Product: kde
Classification: I don't know
Component: general (show other bugs)
Version: unspecified
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Unassigned bugs mailing-list
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-10-21 22:29 UTC by domojestic
Modified: 2023-10-23 21:09 UTC (History)
1 user (show)

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Description domojestic 2023-10-21 22:29:12 UTC
SUMMARY
***
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***
I went to print an assignment from Okular as I normally do (and as has normally worked) when nothing happened. I tried reoponing the print option when I noticed Okular was unresponsive. Printers said it was unable to locate the printer (a printer that I've printed from countless times on this OS). I tried removing the printer and adding it back, using both driverless and hpcups, and neither time did anything happen. Kubuntu obviously detects it, because it finds it on my network, but then it can't do anything with it.

Here's my system information:
KDE Plasma 5.24.7
KDE Frameworks: 5.92.0
Qt: 5.15.3
Kernel: 6.2.0-35 generic (64-bit)
Graphics Platform: X11

STEPS TO REPRODUCE
1. Try and print a document from Okular

OBSERVED RESULT
Printer is stated to be unreachable, and/or Okular freezes completely.

EXPECTED RESULT
The document prints

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 domojestic 2023-10-21 22:36:51 UTC
It looks like I can't make edits, so I'll mention this here: On a reboot, I saw a quick error saying something along the lines of "Unable to load codecs (-22)," the exact wording escapes me, but I'm sure of the negative error number in parantheses.
Comment 2 Nate Graham 2023-10-23 21:09:52 UTC
It sounds like there's a problem with the printing subsystem, which is below KDE. I'd recommend that you seek support from the Kubuntu folks. After all, you're using an LTS OS, so they bear the burden of providing support for integration issues for old software. Best of luck!