Bug 475763 - Kdenlive 23.08.2 AppImage crashes at startup
Summary: Kdenlive 23.08.2 AppImage crashes at startup
Status: REPORTED
Alias: None
Product: kdenlive
Classification: Applications
Component: Setup & Installation (show other bugs)
Version: 23.08.2
Platform: Appimage Linux
: NOR crash
Target Milestone: ---
Assignee: Jean-Baptiste Mardelle
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-10-17 19:18 UTC by capedmadman1941
Modified: 2023-12-28 23:24 UTC (History)
5 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description capedmadman1941 2023-10-17 19:18:53 UTC
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Download AppImage 23.08.2
2. Make AppImage executable
3. Double-click on AppImage

OBSERVED RESULT
Application fails to launch

EXPECTED RESULT
Application runs

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Ubuntu MATE 20.04.6
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
On Ubuntu MATE 20.04.6, new AppImage fails to launch via gui.
When launched via terminal, application fails to launch and returns:

/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/AppRun.wrapped)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libKF5KIOCore.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libKF5Service.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libKF5WindowSystem.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libKF5ConfigWidgets.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libQt5Xml.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libKF5ConfigCore.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libKF5CoreAddons.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libQt5Quick.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libQt5Widgets.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libQt5Qml.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libQt5Network.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libQt5Core.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `CXXABI_1.3.13' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libQt5Core.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libQt5WaylandClient.so.5)
/tmp/.mount_kdenlid7k3Ou/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /tmp/.mount_kdenlid7k3Ou/usr/lib/libicuuc.so.71)

AppImages of previous versions (23.08.1, 23.08.0, etc) launch as expected.
Comment 2 ludo0565 2023-10-26 10:53:24 UTC
HI everyone,

I confirm my entry (here: https://discuss.kde.org/t/kdenlive-23-08-2-released/6114/16?u=berndmj)

I sport Debian GNU/Linux 11 (bullseye) with kernel Linux 5.10.0-26-amd64 (x86_64), with AMD Ryzen 9 3900X on ASUSTeK PRIME X570-PRO.

And kdenlive-...x86_x64.AppImages since 22.04.
Comment 3 Pierre Nerzic 2023-12-10 07:51:27 UTC
Hello everyone,

Same problem with newer AppImages : kdenlive-23.08.3-x86_64.AppImage and kdenlive-23.08.3-x86_64-A.AppImage both show these missing versions of libstdc++.so.6 on a Debian stable.

Best regards,
Pierre
Comment 4 Jean-Baptiste Mardelle 2023-12-12 08:19:52 UTC
We added a compatibility layer in the latest 23.08.4 Appimage, so that is starts on older distributions. Please test this new version that was published yesterday: https://kdenlive.org/en/download/
Comment 5 capedmadman1941 2023-12-12 13:32:54 UTC
Testing the newest AppImage: kdenlive-23.08.4-x86_64-A.AppImage on Ubuntu MATE 20.04.6

Application fails to launch from GUI.

When launched via terminal, application fails to launch and returns:

The X11 connection broke: No error (code 0)
XIO:  fatal IO error 39 (Directory not empty) on X server ":0"
      after 353 requests (353 known processed) with 0 events remaining.
Comment 6 Pierre Nerzic 2023-12-13 10:37:44 UTC
Hello Jean-Baptiste and all,

Good news from me : the new kdenlive-23.08.4-x86_64-A.AppImage works perfectly on my Debian Bookworm.

No message/alert when launched from GUI. And launched from terminal, I only have info messages: some missing avfilter plugins, some missing services, some "shared memfd open() failed", but nothing related to missing libraries.
For me now, this is "the release".

I wonder why it does not work on Ubuntu Mate for capedmadman1941. I can see nothing like that. I wish this is not related to this AppImage.

Many thanks for all your awesome work on Kdenlive,
Pierre
Comment 7 Bug Janitor Service 2023-12-28 03:46:18 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Pierre Nerzic 2023-12-28 08:19:27 UTC
Hi everyone,

As I said, kdenlive-23.08.4-x86_64-A.AppImage solved the issue that was specified by capedmadman1941 in his first ticket (many missing .so).

I cannot reproduce his next issue with X server on Mate.

Best wishes and happy new year !
Pierre
Comment 9 capedmadman1941 2023-12-28 23:24:24 UTC
My apologies for not setting the Status as Reported when I tested kdenlive-23.08.4-x86_64-A.AppImage and it failed to launch for what appears to be a different reason.

I have stopped using the AppImage version of the program and am now using the flatpak in order to work in the newest release.

Thank you for your time and attention!