Bug 474676 - For the second day, I have errors with the scale and pixels. This was not the case before.
Summary: For the second day, I have errors with the scale and pixels. This was not the...
Status: RESOLVED NOT A BUG
Alias: None
Product: krita
Classification: Applications
Component: Resize/Scale Image/Layer (show other bugs)
Version: 5.1.5
Platform: Compiled Sources All
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-09-19 01:23 UTC by Антоніна
Modified: 2023-09-20 18:40 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
0D5621CA15394E7684F5AE0801DE6AD3.png (2.58 MB, image/png)
2023-09-19 20:58 UTC, Антоніна
Details
7DFF07AB3033403A8D68ABD897B02726.png (1.48 MB, image/png)
2023-09-19 20:58 UTC, Антоніна
Details
97D4156F1E4E4F70B0DADDD934E070B2.png (2.46 MB, image/png)
2023-09-19 20:58 UTC, Антоніна
Details
45D1660E1D5E4ED9B6132B0BBA496A38.png (1.48 MB, image/png)
2023-09-19 21:03 UTC, Антоніна
Details
4D113C41ABE446449A8DE787A26C0F4E.png (2.46 MB, image/png)
2023-09-19 21:03 UTC, Антоніна
Details
96B1F0EF2364425AB24A979C7456DF99.png (2.58 MB, image/png)
2023-09-19 21:03 UTC, Антоніна
Details
attachment-1206769-0.html (1.90 KB, text/html)
2023-09-20 15:51 UTC, Антоніна
Details

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Description Антоніна 2023-09-19 01:23:39 UTC
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: Windows 11, version 22H2
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Halla Rempt 2023-09-19 10:10:00 UTC
I'm sorry, but we need a more detailed description of the problem. You need to detail what you're doing, maybe with screenshots and what the problem is, exactly, and whether this happens with all files or only one file. Please also attach the contents of help->system information for but reports.
Comment 2 Антоніна 2023-09-19 20:58:18 UTC
Created attachment 161733 [details]
0D5621CA15394E7684F5AE0801DE6AD3.png

   Good night, I'm sorry for writing to you, I don't understand how to
   fill out the form and it was difficult for me to do it correctly. It's
   been 2 days since I had a problem with all the files. I get these
   pixels while working. Blurs the work when zoomed out. And the branch
   looks strange.

   [IMAGE]

   [IMAGE]

   [IMAGE]

   while painting one layer, pixels on other layers move. I don't know
   what to do with it and what the problem is.

   Надіслано з програми Пошта[1] для Windows

   *Від: * Halla Rempt[2]
   *Надіслано: *Tuesday, 19 September 2023 о 12:10
   *Кому: * id0994597549@gmail.com[3]
   *Тема: *[krita] [Bug 474676] For the second day, I have errors with
   the scale and pixels. This was not the case before.

   https://bugs.kde.org/show_bug.cgi?id=474676

   Halla Rempt <halla@valdyas.org> changed:

   What |Removed |Added

   ----------------------------------------------------------------------------

   Status|REPORTED |NEEDSINFO

   Resolution|--- |WAITINGFORINFO

   CC| |halla@valdyas.org

   --- Comment #1 from Halla Rempt <halla@valdyas.org> ---

   I'm sorry, but we need a more detailed description of the problem. You
   need to

   detail what you're doing, maybe with screenshots and what the problem
   is,

   exactly, and whether this happens with all files or only one file.
   Please also

   attach the contents of help->system information for but reports.

   --

   You are receiving this mail because:

   You reported the bug.

   

   1. https://go.microsoft.com/fwlink/?LinkId=550986
   2. mailto:bugzilla_noreply@kde.org
   3. mailto:id0994597549@gmail.com
Comment 3 Антоніна 2023-09-19 20:58:20 UTC
Created attachment 161734 [details]
7DFF07AB3033403A8D68ABD897B02726.png
Comment 4 Антоніна 2023-09-19 20:58:20 UTC
Created attachment 161735 [details]
97D4156F1E4E4F70B0DADDD934E070B2.png
Comment 5 Антоніна 2023-09-19 21:03:33 UTC
Created attachment 161736 [details]
45D1660E1D5E4ED9B6132B0BBA496A38.png

   Good night, I'm sorry for writing to you, I don't understand how to
   fill out the form and it was difficult for me to do it correctly. It's
   been 2 days since I had a problem with all the files. I get these
   pixels while working. Blurs the work when zoomed out. And the branch
   looks strange.

   [IMAGE]

   [IMAGE]

   [IMAGE]

   while painting one layer, pixels on other layers move. I don't know
   what to do with it and what the problem is.

   Надіслано з програми Пошта[1] для Windows

   *Від: * Halla Rempt[2]
   *Надіслано: *Tuesday, 19 September 2023 о 12:10
   *Кому: * id0994597549@gmail.com[3]
   *Тема: *[krita] [Bug 474676] For the second day, I have errors with
   the scale and pixels. This was not the case before.

   https://bugs.kde.org/show_bug.cgi?id=474676

   Halla Rempt <halla@valdyas.org> changed:

   What |Removed |Added

   ----------------------------------------------------------------------------

   Status|REPORTED |NEEDSINFO

   Resolution|--- |WAITINGFORINFO

   CC| |halla@valdyas.org

   --- Comment #1 from Halla Rempt <halla@valdyas.org> ---

   I'm sorry, but we need a more detailed description of the problem. You
   need to

   detail what you're doing, maybe with screenshots and what the problem
   is,

   exactly, and whether this happens with all files or only one file.
   Please also

   attach the contents of help->system information for but reports.

   --

   You are receiving this mail because:

   You reported the bug.

   

   1. https://go.microsoft.com/fwlink/?LinkId=550986
   2. mailto:bugzilla_noreply@kde.org
   3. mailto:id0994597549@gmail.com
Comment 6 Антоніна 2023-09-19 21:03:35 UTC
Created attachment 161737 [details]
4D113C41ABE446449A8DE787A26C0F4E.png
Comment 7 Антоніна 2023-09-19 21:03:35 UTC
Created attachment 161738 [details]
96B1F0EF2364425AB24A979C7456DF99.png
Comment 8 Bug Janitor Service 2023-09-20 03:46:11 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 9 Dmitry Kazakov 2023-09-20 09:18:54 UTC
Hi, Antonina!

Could you try going to Settings->Preferences->Display and enable "Canvas Graphics Acceleration". By your screenshots I have feeling like you have a fallback software-renderer enabled. This bug should not be present in the proper hardware renderer:

https://imgsh.net/a/blXOjfS.png
Comment 10 Антоніна 2023-09-20 15:51:42 UTC
Created attachment 161753 [details]
attachment-1206769-0.html

Thanks, it worked. God, thank you, everything is working again, thank you,
you are the best, you saved me. ❤

ср, 20 вер. 2023, 11:18 користувач Dmitry Kazakov <bugzilla_noreply@kde.org>
пише:

> https://bugs.kde.org/show_bug.cgi?id=474676
>
> Dmitry Kazakov <dimula73@gmail.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>                  CC|                            |dimula73@gmail.com
>
> --- Comment #9 from Dmitry Kazakov <dimula73@gmail.com> ---
> Hi, Antonina!
>
> Could you try going to Settings->Preferences->Display and enable "Canvas
> Graphics Acceleration". By your screenshots I have feeling like you have a
> fallback software-renderer enabled. This bug should not be present in the
> proper hardware renderer:
>
> https://imgsh.net/a/blXOjfS.png
>
> --
> You are receiving this mail because:
> You reported the bug.