Bug 474675 - Unable to create a new jigsaw puzzle.
Summary: Unable to create a new jigsaw puzzle.
Status: RESOLVED FIXED
Alias: None
Product: palapeli
Classification: Applications
Component: general (other bugs)
Version First Reported In: unspecified
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Stefan Majewsky
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-09-19 01:20 UTC by oziwonders
Modified: 2023-10-04 19:59 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-1439472-0.html (2.26 KB, text/html)
2023-09-23 03:13 UTC, oziwonders
Details

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Description oziwonders 2023-09-19 01:20:43 UTC
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. "Create New Puzzle"
2. "Open File Dialog"
3. 

OBSERVED RESULT
File Manager opens at "HOME" folder, but nothing is in it.  Or, program crashes.
This started with the latest update.
Also, the old program remembered the file type to look for, e.g. "jpg".  Flatpak does not.

EXPECTED RESULT
I expected to see my folders and files, but there is nothing.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Albert Astals Cid 2023-09-19 20:26:43 UTC
Which palapeli version are you running?
Comment 2 oziwonders 2023-09-20 23:57:45 UTC
Palapeli
Version 2.1.23081


Update Manager indicates that my system is up to date.
Comment 3 Albert Astals Cid 2023-09-22 12:03:41 UTC
Interesting, you're saying the app is crashing, can you please give us a crash backtrace?

https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Comment 4 oziwonders 2023-09-23 03:13:28 UTC
Created attachment 161816 [details]
attachment-1439472-0.html

Hello.
I am fairly new to Linux, reporting bugs, and using gmail.
As I said in my report, when I tried to create a new puzzle, a file manager
window opened, but no folders or files showed.  I tried several times.  A
few of those times, the program crashed.  This morning, the program behaved
like it before: i.e. the file manager opened, but no folders or files
showed.
As a work around, I installed the "system package".  I had installed the
"Flatpak."  The "system package" program works the way it should.
I would have imagined that you would have been able to duplicate the
problem on your own machine.
I tried to read how to give you a "crash backtrace", but found that it was
not easy to understand.
So.  For the time being, I will be content using the Palapeli system
package instead of the Flatpak.  In any case, it is not clear to me what
the advantages of the Flatpak are.  It takes up more space and it takes
longer to load the program.
I can't imagine that I am the only person experiencing this problem.
In any case, thank you for your attention.  Sorry to have bothered you.

On Fri, Sep 22, 2023 at 3:03 PM Albert Astals Cid <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=474675
>
> --- Comment #3 from Albert Astals Cid <aacid@kde.org> ---
> Interesting, you're saying the app is crashing, can you please give us a
> crash
> backtrace?
>
>
> https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 5 Albert Astals Cid 2023-09-25 21:53:22 UTC
This is a sad combination of a bug created by using flatpak, we're working on it.
Comment 6 pinkpanthress 2023-09-28 00:24:13 UTC
(In reply to Albert Astals Cid from comment #5)
> This is a sad combination of a bug created by using flatpak, we're working
> on it.

I have a question. Does that mean, when fixed Palapeli will work on al Distros again?
Comment 7 Albert Astals Cid 2023-09-28 19:56:26 UTC
(In reply to pinkpanthress from comment #6)
> (In reply to Albert Astals Cid from comment #5)
> > This is a sad combination of a bug created by using flatpak, we're working
> > on it.
> 
> I have a question. Does that mean, when fixed Palapeli will work on al
> Distros again?

Only if you're using flathub package. (which is as far as i know the only packaging system showing this problem)
Comment 8 pinkpanthress 2023-09-29 13:28:02 UTC
(In reply to Albert Astals Cid from comment #7)
> (In reply to pinkpanthress from comment #6)
> > (In reply to Albert Astals Cid from comment #5)
> > > This is a sad combination of a bug created by using flatpak, we're working
> > > on it.
> > 
> > I have a question. Does that mean, when fixed Palapeli will work on al
> > Distros again?
> 
> Only if you're using flathub package. (which is as far as i know the only
> packaging system showing this problem)

Thank you for the answer.

Yes, I am using the Version 2.1.23081 via dl.flathub.org
I was going to add a screenshot of my App Centre, but don't know how to put it in this comment. :D
Comment 9 Albert Astals Cid 2023-10-03 19:34:20 UTC
pinkpanthress, Can you run

flatpak update 

and confirm that the bug is fixed after that?
Comment 10 pinkpanthress 2023-10-04 17:16:52 UTC
(In reply to Albert Astals Cid from comment #9)
> pinkpanthress, Can you run
> 
> flatpak update 
> 
> and confirm that the bug is fixed after that?

Everything is working again. Thank you so, so much!
I have someone with a disability here at home and she loves³ to play this, so you really saved her from death by boredom!