Bug 474637 - Cannot add EWS email due to Duo Mobile authenticator
Summary: Cannot add EWS email due to Duo Mobile authenticator
Status: REPORTED
Alias: None
Product: kmail2
Classification: Applications
Component: config dialog (show other bugs)
Version: 5.23.3
Platform: Fedora RPMs Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-09-17 23:06 UTC by Tyler Wolf
Modified: 2023-09-17 23:06 UTC (History)
0 users

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Description Tyler Wolf 2023-09-17 23:06:50 UTC 
SUMMARY
I am trying to add my college's Office365 Exchange email account by following the instructions found here: https://userbase.kde.org/Kmail/Configuring_Kmail/Accounts/Office_365. I am unable to add the account due to Duo Mobile authentication, claiming that the Android version that I am running is too out of date and that I must update it. I can use Duo authentication just fine on this device on other browsers, making me think this is an issue with whatever KMail is using to render the web sign-in system.

STEPS TO REPRODUCE
1. Go to add a "Custom Account"
2. Select "EWS"
3. Put in email address to add and select "OAuth2 (Office 365)
4. Add in EWS url "https://outlook.office365.com/ews/exchange.asmx"
5. Sign in

OBSERVED RESULT
Cannot authenticate with DUO Mobile due to "outdated Android version"

EXPECTED RESULT
Be able to authenticate

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Fedora Linux Asahi Remix 38
(available in About System)
KDE Plasma Version: 5.27.8
KDE Frameworks Version: 5.109.0
Qt Version: 5.15.0

ADDITIONAL INFORMATION
I can add this email to other clients such as Thunderbird without issue.