SUMMARY *** NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** STEPS TO REPRODUCE 1. Opened software and chose 300 DPI resolution 2. Successfully scanned a document and closed the software 3. At the next use, opened the software and all settings have stayed in place except for the resolution setting (back to 4,800 DPI) OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: Ubuntu 22.04.3 LTS (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION using a Canon CanoScan LIDW210
Thanks for the report! I suspect that it has to do with the order in which the parameters are restored. If we first set the resolution and then the scan source, it might be that setting the scan source also sets a default resolution.... Can you test doing it manually? setting an other scan source, set resolution and then set the scan source a gain. Does this change the resolution too?
Created attachment 161524 [details] attachment-1029643-0.html Yes, it always defaults to 4,800 DPI. Reselected scanner device, set parameters and scanned a document. Closed the software and logged out/in and same thing, scan resolution set at 4,800 at start. Chris Nightowl66@gmail.com On 9/9/23 12:36 AM, Kåre Särs wrote: > https://bugs.kde.org/show_bug.cgi?id=474316 > > Kåre Särs<kare.sars@iki.fi> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > Resolution|--- |WAITINGFORINFO > Status|REPORTED |NEEDSINFO > > --- Comment #1 from Kåre Särs<kare.sars@iki.fi> --- > Thanks for the report! > > I suspect that it has to do with the order in which the parameters are > restored. If we first set the resolution and then the scan source, it might be > that setting the scan source also sets a default resolution.... > > Can you test doing it manually? setting an other scan source, set resolution > and then set the scan source a gain. Does this change the resolution too? >
Does it have an option that says "Scan Source" ? If yes, can you change that to something else, change the resolution and then change the "Scan Source" back to "Flatbed" (or similar) and see if the resolution changes?
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This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!