Bug 473727 - Render animation failed, Unknown error
Summary: Render animation failed, Unknown error
Status: RESOLVED WAITINGFORINFO
Alias: None
Product: krita
Classification: Applications
Component: Animation (show other bugs)
Version: 5.2.0-beta2
Platform: Compiled Sources Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-08-24 15:36 UTC by cyberbox15
Modified: 2023-08-31 15:58 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Crash log, exported from Krita (418.03 KB, text/plain)
2023-08-24 15:36 UTC, cyberbox15
Details

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Description cyberbox15 2023-08-24 15:36:57 UTC
Created attachment 161163 [details]
Crash log, exported from Krita

OBSERVED RESULT
With the exception of the WEBM format, all the format I've tried to render an animation, it gave an Unknown Error

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10
ADDITIONAL INFORMATION
Comment 1 Dmitry Kazakov 2023-08-31 12:54:30 UTC
Hi, Cyberbox!

Could you please test this build when it is finished?

https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/1964/

It might be that the problem is the same as in bug 473207 and might be fixed now...

It the problem persists could you try two following steps:

1) Make sure that you don't have any "Custom ffmpeg arguments" line set in the encoder options
2) Try to use ffmpeg.exe that is embedded into Krita package itself (it supports libopenh264 codec only)
Comment 2 cyberbox15 2023-08-31 15:58:47 UTC
(In reply to Dmitry Kazakov from comment #1)
> Hi, Cyberbox!
> 
> Could you please test this build when it is finished?
> 
> https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/1964/
> 
> It might be that the problem is the same as in bug 473207 and might be fixed
> now...
> 
> It the problem persists could you try two following steps:
> 
> 1) Make sure that you don't have any "Custom ffmpeg arguments" line set in
> the encoder options
> 2) Try to use ffmpeg.exe that is embedded into Krita package itself (it
> supports libopenh264 codec only)

The issue has been resolved by changing the encoding from H264 to H625 (HEVC)

The embedded ffmpeg file couldn't be used, as in the file is nowhere, only the ffprobe.exe I could find.