Bug 473619 - [Windows] Program doesn't launch, shows 2 errors instead
Summary: [Windows] Program doesn't launch, shows 2 errors instead
Status: CONFIRMED
Alias: None
Product: subtitlecomposer
Classification: Applications
Component: general (show other bugs)
Version: git-master
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Mladen Milinkovic, Max
URL:
Keywords:
: 479164 (view as bug list)
Depends on:
Blocks:
 
Reported: 2023-08-22 01:59 UTC by davidkacerek
Modified: 2024-05-18 14:48 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
openAL error (9.35 KB, image/png)
2023-08-22 01:59 UTC, davidkacerek
Details
ICU library error (9.15 KB, image/png)
2023-08-22 01:59 UTC, davidkacerek
Details

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Description davidkacerek 2023-08-22 01:59:09 UTC
Created attachment 161102 [details]
openAL error

**Summary**
SubtitleComposer won't launch, shows 2 erors instead:
openAL library- & ICU library-related. Please see attachments.

**Steps to reproduce**
1. Install the program, either the stable version or the development build from GitLab:
https://subtitlecomposer.kde.org/download.html
2. Launch it either from the Start menu shortcut or directly from: %PROGRAMFILES(X86)%\SubtitleComposer\bin\SubtitleComposer.exe

**Observed result**
2 errors show up, program doesn't launch.

**Expected result**
No error shows up, program launches.

**Software/OS version**
PS C:\Users\David\Desktop> systeminfo | select-string -pattern "os name", ^"os version"

OS Name:                   Microsoft Windows 10 Pro
OS Version:                10.0.19045 N/A Build 19045

**Additional information**
Unfortunately, captured errors are not in English even after Windows display language has been changed to En/US.
Comment 1 davidkacerek 2023-08-22 01:59:53 UTC
Created attachment 161103 [details]
ICU library error
Comment 2 Mladen Milinkovic, Max 2023-08-22 12:39:02 UTC
Thanks for the report.
Comment 3 Mladen Milinkovic, Max 2024-02-22 14:29:21 UTC
*** Bug 479164 has been marked as a duplicate of this bug. ***
Comment 4 user12 2024-05-18 14:48:37 UTC
First of all, I am not at all a programmer.
I just came to register in this website.
I had the same problem of .dll at starting and the program didn't start, subtitle composer,on win 11 etc.
I had modified a desktop computer tower on windows and removed a graphic on two which had
and after I have installer driver on a old 256 mb graphic card and after that I had not the problem. On windows, the software load at start menu. I had copy paste the folder of the program and even if I copy (I tried) on a other computer which has windows 10 and had the same problem, the error is not now. I know that I say seems false but it is true. If you are interested I would share the folder of course 100% free with your team. I could upload the folder on pcloud or other and send you the link. my email is user12@gmx.fr