Bug 473270 - Discover crashes on start
Summary: Discover crashes on start
Status: RESOLVED WORKSFORME
Alias: None
Product: Discover
Classification: Applications
Component: discover (show other bugs)
Version: 5.27.7
Platform: Neon Linux
: NOR crash
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-08-11 04:54 UTC by bethigator
Modified: 2023-09-10 03:45 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description bethigator 2023-08-11 04:54:20 UTC
SUMMARY

STEPS TO REPRODUCE
1.  Brand new install of neon 5.27.7 on MSI gaming PC formerly running windows
2.  Opened discover from task bar
3.  Loaded for ~30 seconds.  Crashed with close window.
4.  Happens every time.

OBSERVED RESULT
1.  Window closes.
2.  I get annoyed.
3.  'Report a bug' that appears in sys tray won't let me report a bug.
4. Backtrace doesn't work.

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma:  5.27.7
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 5.108.0
Qt Version: 5.15.10
Graphics Platform: X11

ADDITIONAL INFORMATION
Processors: 16 x 11th Gen Intel Core i9-11900H @2.50 GHz
Memory: 31.0 GB RAM
GPU: Mesa Intel UHD Graphics
Comment 1 Nate Graham 2023-08-11 21:32:48 UTC
> 4. Backtrace doesn't work.
Then I'm afraid you'll have to get one manually, since without a backtrace, we can't debug this crash. Can you please attach a backtrace using the `coredumpctl` command-line program, as detailed in https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl?

Thanks!
Comment 2 Bug Janitor Service 2023-08-26 03:45:20 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2023-09-10 03:45:15 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!