Bug 473018 - Global themes load failed
Summary: Global themes load failed
Status: RESOLVED WORKSFORME
Alias: None
Product: frameworks-knewstuff
Classification: Frameworks and Libraries
Component: general (show other bugs)
Version: 5.106.0
Platform: Arch Linux Linux
: NOR major
Target Milestone: ---
Assignee: Dan Leinir Turthra Jensen
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-08-04 23:36 UTC by xihangdong@163.com
Modified: 2023-09-06 03:45 UTC (History)
7 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description xihangdong@163.com 2023-08-04 23:36:23 UTC
SUMMARY
***
I use Discover application, but the themes can't load successfully, I don't know how to fix it ?

the app version also update , and `sudo pacman -Syu` command is ok , I really hope to get your help, thank you
***


STEPS TO REPRODUCE
1. Open Discover
2. Click on Plasam add-ons
3. Click on the themes or all icon to enter the app description
4.  all info can't load

OBSERVED RESULT

![image](https://forum.endeavouros.com/uploads/default/original/3X/4/1/417ad46936248b79f11be5c435cc0e670b25c5e1.png)

EXPECTED RESULT

can load ok , and install themes

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: KDE Plasma
(available in About System)
KDE Plasma Version: 5.27.7
KDE Frameworks Version: 
Qt Version: packagekit-qt5-1.1.1-1

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2023-08-07 22:18:33 UTC
Looks like that's not Discover, it's the standalone KNS window.

Can you run knewstuff-dialog5 in a terminal window and print the output when this happens?
Comment 2 Bug Janitor Service 2023-08-22 03:45:16 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2023-09-06 03:45:28 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!