SUMMARY When using the NeoChat snap, you can log in and chat without problems. However, if you close NeoChat entirely and then relaunch it, it sticks on the "Loading..." screen and displays an AppArmor-related error indicating that it can't request auth information from KWallet. STEPS TO REPRODUCE 1. Install NeoChat with `sudo snap install neochat`. 2. Launch NeoChat and log into your account. 3. Close NeoChat. 4. Right-click on the NeoChat icon in the system tray (if it's even there - it may just be a blank space like it was on my system) and click "Quit". 5. Open System Monitor and search for NeoChat to make sure it actually has closed. If not, close it from within System Monitor. 6. Launch NeoChat again. 6. OBSERVED RESULT NeoChat displays the "Loading..." screen and never gets past it. A very long AppArmor related error is shown mentioning NeoChat, kwalletd5, and AppArmor policy (I already uninstalled the snap NeoChat and so don't have the exact error here). EXPECTED RESULT NeoChat should display the "Loading..." screen for a brief period of time (depending on system and network speed obviously), then display the chats of the logged-in user. SOFTWARE/OS VERSIONS Linux/KDE Plasma: Kubuntu 22.04 LTS (available in About System) KDE Plasma Version: 5.27.7 KDE Frameworks Version: 5.104.0 Qt Version: 5.15.3 ADDITIONAL INFORMATION This bug does **not** occur using the Flatpak version of NeoChat.
Acknowledged. I am working on solving this issue on another app as well.
This is now now fixed in version 23.04.3 in the stable branch in the snap store. Until my autoconnect gets approved you must sudo snap connect neochat:network-manager-observe :network-manager-observe sudo snap connect neochat:password-manager-service :password-manager-service Cheers, Scarlett
Hello, Thank you for making this snap package. I installed 23.04.3 and still I have the exact same issue. Maybe you need to check again?
I also removed newchat folder from /home/$USER/snap and tried again but the issue still persists. Here are some info about the new snap: ~$ snap connections neochat Interface Plug Slot Notes accounts-service neochat:accounts-service - - audio-playback neochat:audio-playback :audio-playback - content[icon-themes] neochat:icon-themes gtk-common-themes:icon-themes - content[kf5-5-108-qt-5-15-10-core22-all] neochat:kf5-5-108-qt-5-15-10-core22 kf5-5-108-qt-5-15-10-core22:kf5-5-108-qt-5-15-10-core22-slot - content[sound-themes] neochat:sound-themes gtk-common-themes:sound-themes - dbus - neochat:session-dbus-interface - desktop neochat:desktop :desktop - desktop-legacy neochat:desktop-legacy :desktop-legacy - home neochat:home :home - network neochat:network :network - network-bind neochat:network-bind :network-bind - network-manager-observe neochat:network-manager-observe - - opengl neochat:opengl :opengl - password-manager-service neochat:password-manager-service - - removable-media neochat:removable-media - - unity7 neochat:unity7 :unity7 - wayland neochat:wayland :wayland - x11 neochat:x11 :x11 -
OK I tried the workaround and it indeed fixed the issue. running the snap connections again shows that the "slot" section isn't set correctly. ~$ snap connections neochat Interface Plug Slot Notes accounts-service neochat:accounts-service - - audio-playback neochat:audio-playback :audio-playback - content[icon-themes] neochat:icon-themes gtk-common-themes:icon-themes - content[kf5-5-108-qt-5-15-10-core22-all] neochat:kf5-5-108-qt-5-15-10-core22 kf5-5-108-qt-5-15-10-core22:kf5-5-108-qt-5-15-10-core22-slot - content[sound-themes] neochat:sound-themes gtk-common-themes:sound-themes - dbus - neochat:session-dbus-interface - desktop neochat:desktop :desktop - desktop-legacy neochat:desktop-legacy :desktop-legacy - home neochat:home :home - network neochat:network :network - network-bind neochat:network-bind :network-bind - network-manager-observe neochat:network-manager-observe :network-manager-observe manual opengl neochat:opengl :opengl - password-manager-service neochat:password-manager-service :password-manager-service manual removable-media neochat:removable-media - - unity7 neochat:unity7 :unity7 - wayland neochat:wayland :wayland - x11 neochat:x11 :x11 -
Can you please try 23.08.0 in --candidate You will still need to sudo snap connect neochat:network-manager-observe :network-manager-observe sudo snap connect neochat:password-manager-service :password-manager-service As auto-connect was rejected by the store.. :(
(In reply to Scarlett Moore from comment #6) > Can you please try 23.08.0 in --candidate > You will still need to > sudo snap connect neochat:network-manager-observe :network-manager-observe > sudo snap connect neochat:password-manager-service :password-manager-service > > As auto-connect was rejected by the store.. :( Ok I removed neochat sudo snap remove --purge neochat rm -fr /home/$USER/snap/neochat/ then installed candidate sudo snap install --channel=candidate and it won't even launch :( this is the output: ~$ snap run neochat libEGL warning: egl: failed to create dri2 screen QQmlApplicationEngine failed to load component qrc:/main.qml:20:5: Type RoomList.Page unavailable qrc:/RoomList/Page.qml:99:9: Type NeoChat.SpaceDrawer unavailable qrc:/SpaceDrawer.qml:10:1: module "org.kde.kirigamiaddons.delegates" is not installed Here is the output of snap connections without using workaround commands (which still has empty slots) : ~$ snap connections neochat Interface Plug Slot Notes accounts-service neochat:accounts-service - - audio-playback neochat:audio-playback :audio-playback - content[icon-themes] neochat:icon-themes gtk-common-themes:icon-themes - content[kf5-5-108-qt-5-15-10-core22-all] neochat:kf5-5-108-qt-5-15-10-core22 kf5-5-108-qt-5-15-10-core22:kf5-5-108-qt-5-15-10-core22-slot - content[sound-themes] neochat:sound-themes gtk-common-themes:sound-themes - dbus - neochat:session-dbus-interface - desktop neochat:desktop :desktop - desktop-legacy neochat:desktop-legacy :desktop-legacy - home neochat:home :home - network neochat:network :network - network-bind neochat:network-bind :network-bind - network-manager-observe neochat:network-manager-observe - - opengl neochat:opengl :opengl - password-manager-service neochat:password-manager-service - - removable-media neochat:removable-media - - unity7 neochat:unity7 :unity7 - wayland neochat:wayland :wayland - x11 neochat:x11 :x11 -
> qrc:/SpaceDrawer.qml:10:1: module "org.kde.kirigamiaddons.delegates" is not installed This means the latest version of kirigami addons is not installed
Rebuilding
Hello Again. I tested the new version. Nothing changed: app refused to work again. snap connections are the same as before. ~$ snap list neochat Name Version Rev Tracking Publisher Notes neochat 23.08.0 48 latest/candidate kde✓ - ~$ neochat --version libEGL warning: egl: failed to create dri2 screen neochat 23.08.1 ~$ neochat libEGL warning: egl: failed to create dri2 screen QQmlApplicationEngine failed to load component qrc:/main.qml:20:5: Type RoomList.Page unavailable qrc:/RoomList/Page.qml:99:9: Type NeoChat.SpaceDrawer unavailable qrc:/SpaceDrawer.qml:10:1: module "org.kde.kirigamiaddons.delegates" is not installed ~$ snap connections neochat Interface Plug Slot Notes accounts-service neochat:accounts-service - - audio-playback neochat:audio-playback :audio-playback - content[icon-themes] neochat:icon-themes gtk-common-themes:icon-themes - content[kf5-5-108-qt-5-15-10-core22-all] neochat:kf5-5-108-qt-5-15-10-core22 kf5-5-108-qt-5-15-10-core22:kf5-5-108-qt-5-15-10-core22-slot - content[sound-themes] neochat:sound-themes gtk-common-themes:sound-themes - dbus - neochat:session-dbus-interface - desktop neochat:desktop :desktop - desktop-legacy neochat:desktop-legacy :desktop-legacy - home neochat:home :home - network neochat:network :network - network-bind neochat:network-bind :network-bind - network-manager-observe neochat:network-manager-observe - - opengl neochat:opengl :opengl - password-manager-service neochat:password-manager-service - - removable-media neochat:removable-media - - unity7 neochat:unity7 :unity7 - wayland neochat:wayland :wayland - x11 neochat:x11 :x11 -
There were a few missing qml modules. Please try todays.
It just gives me the empty tray icon and a ghost window which is just a wayland icon in the taskbar. ~$ neochat libEGL warning: egl: failed to create dri2 screen kf.kirigami: Failed to find a Kirigami platform plugin kf.windowsystem: Could not find any platform plugin
The original bug with neochat hanging upon relaunch is now fixed. It uses libsecret with gnome-keychain bundled. If you wish to use it with kwallet you must still manually snap connect neochat:password-manager-service :password-manager-service. Please update to 23.08.2 in the store. Thanks!
(In reply to Scarlett Moore from comment #13) > The original bug with neochat hanging upon relaunch is now fixed. It uses > libsecret with gnome-keychain bundled. If you wish to use it with kwallet > you must still manually snap connect neochat:password-manager-service > :password-manager-service. Please update to 23.08.2 in the store. Thanks! I just fully re-installed this it does pop up but i still have the original issue. close it, the next time it cant access to my account.
Confirmed. It works on two of my kde neon systems, but I just installed it on my chromebook and it fails. Still. I am running out of ideas.
Ok.. so on my non working system. I was able to get it to work. I removed the snap. Installed gnome-keyring via apt. Installed the snap. snap run neochat set up account it then prompted me to save in the keyring. Now neochat relaunch works. This would be portals working. Make sure you have xdg-desktop-portals-kde installed. Seems bundling gnome-keyring isn't enough. I have to sort out running it ( or kwallet ) as a service. Will add to TO-DO list for next release.