Bug 472267 - after last update scanner no more detected
Summary: after last update scanner no more detected
Status: RESOLVED FIXED
Alias: None
Product: kde
Classification: I don't know
Component: general (other bugs)
Version First Reported In: unspecified
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Unassigned bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-07-15 03:50 UTC by Duns
Modified: 2023-07-15 06:38 UTC (History)
1 user (show)

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Latest Commit:
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Description Duns 2023-07-15 03:50:58 UTC 
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. turn on your HP scanner
2. open xsane

OBSERVED RESULT

No scanner device detected

EXPECTED RESULT

Scanner detected

SOFTWARE/OS VERSIONS

Operating System: KDE neon 5.27
KDE Plasma Version: 5.27.6
KDE Frameworks Version: 5.108.0
Qt Version: 5.15.10
Kernel Version: 5.19.0-46-generic (64-bit)
Graphics Platform: X11
Processors: 2 × Intel® Core™ i3-7100 CPU @ 3.90GHz
Memory: 7,6 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 630
Manufacturer: MSI
Product Name: MS-7A74
System Version: 1.0

ADDITIONAL INFORMATION
Comment 1 Duns 2023-07-15 06:38:27 UTC 
Resolved after reinstalling HP utility.