Bug 471276 - Some newsletters format weirdly or do not load at all
Summary: Some newsletters format weirdly or do not load at all
Status: REPORTED
Alias: None
Product: kmail2
Classification: Applications
Component: general (show other bugs)
Version: 5.23.2
Platform: Arch Linux Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-06-20 22:19 UTC by Serena Star
Modified: 2023-06-20 22:25 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:


Attachments
Screenshot of NBC email selected but showing broken TLDR email instead (325.78 KB, image/png)
2023-06-20 22:19 UTC, Serena Star
Details
NBC Email (71.02 KB, application/mbox)
2023-06-20 22:24 UTC, Serena Star
Details
TLDR Email (49.54 KB, application/mbox)
2023-06-20 22:24 UTC, Serena Star
Details

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Description Serena Star 2023-06-20 22:19:05 UTC
Created attachment 159794 [details]
Screenshot of NBC email selected but showing broken TLDR email instead

SUMMARY
***
Some email newsletters I receive such as ones from TLDR News and my local NBC news station either format weirdly or do not load. TLDR News emails appear with a white header (that includes Subject, From, To, and Date) that does not respect system font. Local NBC emails do not load when selected and show the previously viewed email instead.
***


STEPS TO REPRODUCE
1. Click email from TLDR or NBC
2. Loads with weird (fallback-like) formatting for TLDR; does not load at all and shows previously selected email for NBC

OBSERVED RESULT
TLDR emails appear with a white background and Arial-looking font that seems to be some kind of fallback. NBC emails do not load and show the previously selected email instead. 

EXPECTED RESULT
Both emails should show all content with proper system theming.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Kernel - 6.3.8-arch1-1 (64-bit)
(available in About System)
KDE Plasma Version: 5.27.5
KDE Frameworks Version: 5.107.0
Qt Version: 5.15.10

ADDITIONAL INFORMATION
Comment 1 Serena Star 2023-06-20 22:24:12 UTC
Created attachment 159795 [details]
NBC Email
Comment 2 Serena Star 2023-06-20 22:24:31 UTC
Created attachment 159796 [details]
TLDR Email
Comment 3 Serena Star 2023-06-20 22:25:20 UTC
I have attached copies of each of the problematic emails so you can try it on your system