SUMMARY After updating to DigiKam 8.0.0 from a 7.6.X version that was working well 15 minutes earlier, DigiKam will no longer launch. STEPS TO REPRODUCE 1. Boot PC 2. Install DigiKam 8.0.0 3. Reboot 4. Attempt to launch DigiKam using normal user OR as admin 5. Step 2 OBSERVED RESULT -Splash screen appears -DigiKam appears to be loading components -Spash screen disappears and DigiKam has not started -Event Viewer shows errors ----------------------------------------------------------------------------------------------------------------------- Source: Application Error Event ID: 1000 Faulting application name: digikam.exe, version: 8.0.0.0, time stamp: 0x00000000 Faulting module name: Qt5Core.dll, version: 5.15.8.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000000250f90 Faulting process id: 0x4578 Faulting application start time: 0x01d9a204573b5e78 Faulting application path: C:\Program Files\digiKam\digikam.exe Faulting module path: C:\Program Files\digiKam\Qt5Core.dll Report Id: 3902cb39-9275-4e44-a8df-0e14cb86c4a3 Faulting package full name: Faulting package-relative application ID: ----------------------------------------------------------------------------------------------------------------------- Source: MariaDB Event ID: 100 InnoDB: The data file './ibdata1' must be writable ----------------------------------------------------------------------------------------------------------------------- Source: MariaDB Event ID: 100 Plugin 'InnoDB' init function returned error. ----------------------------------------------------------------------------------------------------------------------- Source: MariaDB Event ID: 100 Plugin 'InnoDB' registration as a STORAGE ENGINE failed. ----------------------------------------------------------------------------------------------------------------------- Source: MariaDB Event ID: 100 Unknown/unsupported storage engine: InnoDB ----------------------------------------------------------------------------------------------------------------------- Windows Error Reporting File -- Version=1 EventType=APPCRASH EventTime=133315803528098517 ReportType=2 Consent=1 UploadTime=133315803534589974 ReportStatus=268435456 ReportIdentifier=6f8c2802-b193-4778-86a1-e4e7f76ef157 IntegratorReportIdentifier=3902cb39-9275-4e44-a8df-0e14cb86c4a3 Wow64Host=34404 NsAppName=digikam.exe OriginalFilename=digikam.exe AppSessionGuid=00004578-0001-008c-785e-3b5704a2d901 TargetAppId=W:0006e6cc0fb57d7cca47636e64e4f25be97f00000904!00002034060e15ef729e0acfab1207ea55f9796ad249!digikam.exe TargetAppVer=1970//01//01:00:00:00!36e31!digikam.exe BootId=4294967295 TargetAsId=1451 UserImpactVector=808452912 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=ab0601ea570f2fbfb8889980c3b91ee0 Response.BucketTable=4 Response.LegacyBucketId=1767831632061472480 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=digikam.exe Sig[1].Name=Application Version Sig[1].Value=8.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=00000000 Sig[3].Name=Fault Module Name Sig[3].Value=Qt5Core.dll Sig[4].Name=Fault Module Version Sig[4].Value=5.15.8.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=00000000 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=0000000000250f90 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.19045.2.0.0.256.121 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=2c76 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=2c767fe53ea14f14dd1755a33aacb5ba DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=c17c DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=c17c50be2d4efa6d09a667a4f46b44ff UI[2]=C:\Program Files\digiKam\digikam.exe LoadedModule[0]=C:\Program Files\digiKam\digikam.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll LoadedModule[4]=C:\Windows\System32\msvcrt.dll LoadedModule[5]=C:\Program Files\digiKam\digikam.dll LoadedModule[6]=C:\Windows\System32\ole32.dll LoadedModule[7]=C:\Windows\System32\ucrtbase.dll 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Files\digiKam\plugins\digikam\generic\Generic_DigitalScanner_Plugin.dll LoadedModule[381]=C:\Program Files\digiKam\libKF5Sane.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=19045 OsInfo[3].Key=ubr OsInfo[3].Value=3086 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=244 OsInfo[8].Key=sku OsInfo[8].Value=121 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=222190194 OsInfo[15].Key=osinsty OsInfo[15].Value=2 OsInfo[16].Key=iever OsInfo[16].Value=11.789.19041.0-11.0.1000 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=32677 OsInfo[19].Key=svolsz OsInfo[19].Value=953 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=191206 OsInfo[22].Key=bldtm OsInfo[22].Value=1406 OsInfo[23].Key=bldbrch OsInfo[23].Value=vb_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.19041.3086.amd64fre.vb_release.191206-1406 OsInfo[30].Key=buildflightid OsInfo[31].Key=edition OsInfo[31].Value=Education OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[34].Key=fconid OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=1 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Advanced digital photo management application AppPath=C:\Program Files\digiKam\digikam.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=D9AF584FB2A2D9EDDC6D4A3922460B0B MetadataHash=-1899508653 ----------------------------------------------------------------------------------------------------------------------- EXPECTED RESULT DigiKam to Launch SOFTWARE/OS VERSIONS Windows: Windows 10 Edu ADDITIONAL INFORMATION ---
Bad idea. going backward from 8.0.0 to 7.x will make the database not compatible due to internal migration of the database structure. If you have database backup, i recommend to restore files as well. Also check well that digiKam 8.0.0 is well uninstalled. Gilles Caulier
(In reply to caulier.gilles from comment #1) > Bad idea. going backward from 8.0.0 to 7.x will make the database not > compatible due to internal migration of the database structure. If you have > database backup, i recommend to restore files as well. > > Also check well that digiKam 8.0.0 is well uninstalled. > > Gilles Caulier Good to know, thank you! I'll uninstall and restore my backup
Please try the upcoming digiKam-8.1.0 from here: https://files.kde.org/digikam/ Maik
I also reproduce this issue. I went from 7.3.0 to 8.1.0 though. So whatever fixes are in 8.1.0 do not solve the problem (at least for me).
Do you have AVIF images or video files encoded with AV1 in your collection? Maik
No. I only have .mp4, .jpg, .png, .jpeg, .3gp, .gif.
Perhaps I'm running into a different issue? I will say that I did not get any event view error show. Just the splash screen went away. I used DebugView to look for errors from DigiKam, but I did not see anything. The last debug print from DigiKam was the loading of generic_digitalscanner_plugin.dll. After that no log output. At this point I've successfully migrated back to 7.3.0. Feel free to ask me to look in event viewer for events from DigiKam 8.1.0, or to look in AppData/elsewhere for any log files 8.1.0 might have left around.
Please try again and delete the "generic_digitalscanner_plugin.dll" first. Maik
I need to go run some errands. I will endeavor to do as requested later tonight. Thanks for the patience.
The "generic_DigitalScanner_Plugin.dll" must not be included in a digiKam 8.x.x installation at all. Presumably you once uninstalled a digiKam version incorrectly, it's clear that it then crashes. You may still have "old" plugins in the directory. Uninstall digiKam, remove the digiKam folder under "Program Files" if it is still there. Maik
> You may still have "old" plugins in the directory. Uninstall digiKam, remove the digiKam folder under "Program Files" if it is still there. Doing a manual uninstall of 7.3.0, then install of 8.1.0, resulted in a well working experience. Regarding what happened originally, I tried to do in-app update but that was unsuccessful due to a download error (I think it was a "not found" error?). I then decided to download the 8.1.0 installer and run it. If I was supposed to run the 7.3.0 uninstaller first, I will say that was not made clear. Neither the 8.1.0 installer, nor any of the digiKam pages I visited to obtain it (/download/, /download/binary/) mention needing to do that. So if that is case, then perhaps those things could be updated to help prevent this in the future. Thanks for the help!
The Windows Installer always checks whether a digiKam version is installed and offers to uninstall it, otherwise the installation will not continue. Maik