SUMMARY KDE crash handler wont let me submit a bug. Stuck on the backtrace page. Wont let me install debug symbols STEPS TO REPRODUCE 1. Crash kdenlive 2. click report bug 3. ... backtrace page 4. install debug symbols 5. cant install debug symbols. failed to obtain authentication [] ("neon-repositories-ubuntu-ddebs") [] "[repository::system/package/os/org.kde.neon.com.ubuntu.ddebs/*]> name: Ubuntu Debug Symbols | summary: Debug Symbols for Ubuntu | package: neon-repositories-ubuntu-ddebs" [] ("org.kde.neon.com.ubuntu.ddebs") 1 [] files: ("/usr/bin/kdenlive", "/lib/x86_64-linux-gnu/libQt5Core.so.5", "/lib/x86_64-linux-gnu/libQt5Core.so.5", "/lib/x86_64-linux-gnu/libQt5Core.so.5", "/lib/x86_64-linux-gnu/libQt5WaylandClient.so.5", "/lib/x86_64-linux-gnu/libQt5Gui.so.5", "/lib/x86_64-linux-gnu/libQt5Gui.so.5", "/lib/x86_64-linux-gnu/libQt5Core.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Core.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Core.so.5", "/lib/x86_64-linux-gnu/libQt5Widgets.so.5", "/lib/x86_64-linux-gnu/libQt5Core.so.5", "/lib/x86_64-linux-gnu/libKF5WidgetsAddons.so.5", "/lib/x86_64-linux-gnu/libKF5WidgetsAddons.so.5", "/lib/x86_64-linux-gnu/libQt5Core.so.5", "/lib/x86_64-linux-gnu/libKF5ConfigWidgets.so.5", "/lib/x86_64-linux-gnu/libKF5ConfigWidgets.so.5", "/lib/x86_64-linux-gnu/libQt5Core.so.5") OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Operating System: KDE neon 5.27 KDE Plasma Version: 5.27.5 KDE Frameworks Version: 5.106.0 Qt Version: 5.15.9 Kernel Version: 5.19.0-43-generic (64-bit) Graphics Platform: Wayland Processors: 20 × 13th Gen Intel® Core™ i5-13600K Memory: 31.1 GiB of RAM Graphics Processor: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 Manufacturer: ASRock Product Name: Z690M-ITX/ax ADDITIONAL INFORMATION This is really 2 bugs: 1. cant submit bug without backtrace. I dont want to install debug symbols 2. installing debug symbols fails
If your backtrace is not sufficiently useful you can't submit it unless you install debug symbols. The failure to install symbols is a bug with the installer neon uses, though admittedly it sounds more like something is off with your polkit/polkit-kde-auth-agent/packagekit installation.
Thank you for your bug report! However this bug report was created/provided previous to 01/01/2023 and also has not received any updates since before 01/01/2025. Unfortunately KDE neon no longer provides updates for anything older than noble 24.04 based edition's. Please upgrade to KDE neon noble and if you can reproduce the issue after upgrading to an active version, feel free to re-open this bug report. Thanks for understanding!