Bug 468936 - Home Page and Reports display completely black - Cannot Read
Summary: Home Page and Reports display completely black - Cannot Read
Status: RESOLVED WORKSFORME
Alias: None
Product: kmymoney
Classification: Applications
Component: reports (show other bugs)
Version: 5.1.3
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: KMyMoney Devel Mailing List
URL:
Keywords:
: 470327 471072 471541 477661 (view as bug list)
Depends on:
Blocks:
 
Reported: 2023-04-25 00:48 UTC by Jim Ladino
Modified: 2023-11-28 22:56 UTC (History)
8 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
Screen Shots of Black Pages (185.00 KB, application/pdf)
2023-04-25 00:48 UTC, Jim Ladino
Details
Output from Console when starting KMyMoney (2.09 KB, text/plain)
2023-04-25 23:24 UTC, Jim Ladino
Details

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Description Jim Ladino 2023-04-25 00:48:19 UTC
Created attachment 158408 [details]
Screen Shots of Black Pages

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***
Since an upgrade, when I open Kmymoney Home Page or when I run a report, the display is completely blackened out

STEPS TO REPRODUCE
1. Choose the "Home" Icon to go to home page
2. Section under the "KmyMoney" Title Bar is black - nothing can be seen.
3. For Reports:  Access "Reports" Icon
4. Select Report to run and run it by double-clicking on the report name
5. The report comes up with a black page with action buttons on the top.  (It is possible to export the report and read it in another program such as Libre Calc.)
OBSERVED RESULT
Black Screen

EXPECTED RESULT
Home Page:  Expect to see the Home Screen with account balances, etc
Reports:  Expect to see the produced report.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Jack 2023-04-25 02:57:13 UTC
What distribution are you using? (I assume the report of Linux is correct.)  I can't think of any obvious reason for this, so you might try running from command line, just to see if there is any helpful warning or error message displayed to console.  Also, do the Views other than Home and Reports display correctly?
Comment 2 Jim Ladino 2023-04-25 23:24:37 UTC
Created attachment 158425 [details]
Output from Console when starting KMyMoney
Comment 3 Jack 2023-04-26 16:55:55 UTC
That seems truncated - I usually see a lot longer output.  Is a data file open?
Also - what distribution are you using, and do the Views other than Home and Reports look OK or not?
Comment 4 Jim Ladino 2023-04-27 01:58:21 UTC
(In reply to Jack from comment #3)
> That seems truncated - I usually see a lot longer output.  Is a data file
> open?
> Also - what distribution are you using, and do the Views other than Home and
> Reports look OK or not?

Hi Jack.  

I'm not sure why my last response got lost or something.  Thanks for looking at my output file.
I am using linux on a distribution called PCLinuxOS - Kernel (6.1.20-pclos1) 2023.  The output file I sent in was from opening KmyMoney from the console.  It opens right into my datafile.  Is there a log file I can send you for further information?

All other screens appear to be working correctly.  It's just the Home Screen and the Reports that are having this problem.

Please let me know what further information I can provide.  Thank you.
Jim Ladino
Comment 5 Thomas Baumgart 2023-04-29 10:08:39 UTC
Please don't include the original text to your email answer. It ruins the view on our bugtracker. See yourself on https://bugs.kde.org/show_bug.cgi?id=468936#c3. Thank you.

Looking at https://pclinuxoshelp.com/index.php/Available_desktops I noticed that a few desktops are supported by PCLinuxOS. Which one do you use? The two views in question are based on an HTML rendering engine whereas the others are based on KDE and Qt widgets. So the cause of your problem is certainly to be located in the HTML area. Can you try running an appimage version of KMyMoney? It needs to download a single file, make it executable and started. It can co-exist with your installed version. You find a link to the latest appimage and instructions on https://kmymoney.org/appimage.html.
Comment 6 Bug Janitor Service 2023-05-14 03:45:58 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Pad 2023-05-21 16:00:39 UTC
Hello, I would like to bump this bug report, I am seeing a similar same issue in AsahiLinux with Wayland

I have been using KMyMoney for many years now but I usually use it on my x86 laptop with Xorg and I don't see this problem. The HTML reports in the home screen and in the "Reports" section have a white background as expected.

But on my Macbook Air M1 running AsahiLinux with Wayland, these HTML reports have a very black background which makes them hard to read. Everything else is presented as expected, like the ledgers (white background).

I suspect Wayland might be the problem here. Have the developers tried KMyMoney with Wayland?
Comment 8 jesse 2023-05-26 02:52:36 UTC
I am using Gnome with Wayland and it does not display that way. I know that in the past, when I had both Plasma and Gnome installed, if I set the KDE Plama theme to dark, then came to Gnome, Kmymoney will show as dark themed. Basically the problem you are reporting. 

Did you set any settings for KDE anywhere?
Comment 9 Thomas Baumgart 2023-05-27 11:37:51 UTC
*** Bug 470327 has been marked as a duplicate of this bug. ***
Comment 10 John Mollaghan 2023-06-07 10:51:22 UTC
I am also seeing this on my MacBook Pro.  The home page has the blue horizontal stripe and the bottom section is white.
I was using KMyMoney for a long time and am seeing this issue after I installed the latest nightly build (DMG file) from the KMyMoney website.
Comment 11 Jack 2023-06-17 19:26:53 UTC
*** Bug 471072 has been marked as a duplicate of this bug. ***
Comment 12 Jack 2023-06-28 17:23:29 UTC
*** Bug 471541 has been marked as a duplicate of this bug. ***
Comment 13 Bug Janitor Service 2023-07-13 03:44:56 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 14 Bug Janitor Service 2023-07-28 03:44:52 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!
Comment 15 Thomas Baumgart 2023-11-28 17:17:55 UTC
*** Bug 477661 has been marked as a duplicate of this bug. ***
Comment 16 Danilo 2023-11-28 21:55:02 UTC
Hi!
I am new to this community. I tried to use KMyMoney and I could continue since I started to need reports. 
Can I help in any way?
I am running the version found in "kmymoney-5.1-1840-macos-clang-x86_64.dmg" in a MacBook Pro M1 chip.
Best regards,
Danilo
Comment 17 Jack 2023-11-28 22:56:18 UTC
You are better off offering on one of the mailing lists or other forums listed at https://kmymoney.org/support.html.  Posting on an old, closed bug will get very little visibility.  When you repost there, please state what type of help you can offer.  Bugfixing is always needed.