SUMMARY *** When attempting to open Elisa it never starts. The KDE crash manager states the collected info is not useful so I have not provided it. *** STEPS TO REPRODUCE 1. start Elisa through start menu 2. 3. OBSERVED RESULT a rectangle is drawn on the screen and then error reported EXPECTED RESULT starts as per 22.10 SOFTWARE/OS VERSIONS Operating System: Kubuntu 23.04 KDE Plasma Version: 5.27.4 KDE Frameworks Version: 5.104.0 Qt Version: 5.15.8 Kernel Version: 6.2.0-20-generic (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 5800X 8-Core Processor Memory: 15.5 GiB of RAM Graphics Processor: NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2 Manufacturer: Micro-Star International Co., Ltd. Product Name: MS-7C35 System Version: 2.0 ADDITIONAL INFORMATION
If something crashed, we need a backtrace of it so we can figure out what's going on; the bug report isn't actionable without that, since Elisa doesn't crash on launch for me. The wizard may have flagged the backtrace for not having debug symbols; you might need to enable a debug repo in Kubuntu to make them available. After doing that, can you please attach a backtrace of the crash using the `coredumpctl` command-line program, as detailed in https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl? Thanks!
Do you know where to get the files with debug info for these files: /usr/bin/elisa /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Core.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /lib/x86_64-linux-gnu/libQt5Qml.so.5 /usr/lib/x86_64-linux-gnu/elisa/libelisaLib.so.0 /usr/lib/x86_64-linux-gnu/elisa/libelisaLib.so.0 /usr/lib/x86_64-linux-gnu/elisa/libelisaLib.so.0 /usr/lib/x86_64-linux-gnu/elisa/libelisaLib.so.0 /lib/x86_64-linux-gnu/libvlc.so.5
The relevant ones will all be in the debug package for Elisa. It could be named something like elisa-debug or elisa-dbg or elisa-debugsym or something like that. Sorry, I'm not super familiar with how it's done on Ubuntu-based distros.
I attempted to follow the `coredumpctl` link you mentioned (this needs to re-written to show what actually happens - some prompts not included) is this the info you need: [Thread debugging using libthread_db enabled] Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1". Core was generated by `/usr/bin/elisa'. Program terminated with signal SIGSEGV, Segmentation fault. warning: Section `.reg-xstate/51784' in core file too small. #0 __pthread_kill_implementation (no_tid=0, signo=11, threadid=<optimised out>) at ./nptl/pthread_kill.c:44
Hi there, unfortunately I have the same problem. I upgraded my system from Kubuntu 22.10 to 23.04 last night. After this upgrade elisa does not start anymore. SOFTWARE/OS VERSIONS Operating System: Kubuntu 23.04 KDE Plasma Version: 5.27.4 KDE Frameworks Version: 5.104.0 Qt Version: 5.15.8 Kernel Version: 6.2.0-20-generic (64-bit) Graphics Platform: wayland Processors: 16 × 11th Gen Intel® Core™ i7-11800H @ 2.30GHz Memory: 31,1 GiB of RAM Graphics Processor: NVIDIA GeForce RTX 3060 Laptop GPU/PCIe/SSE2 Manufacturer: SchenkerTechnologiesGmbH Product Name: XMG NEO (TGL/M21)
Created attachment 158349 [details] gdb log of crashing elisa application after upgrade to kubuntu 23.04
after reading my own crash report: -> my problem could be solved by reinstalling the vlc package in kubuntu terminal window run `apt --reinstall install vlc`
(In reply to mi.selber from comment #7) > after reading my own crash report: > -> my problem could be solved by reinstalling the vlc package > > in kubuntu terminal window run > `apt --reinstall install vlc` And sure enough you are correct, thank you.
And on top of that it now even has some functionality I did not realise it possessed, my artist listing now has album icons.
If reinstalling the VLC lib fixes the issue, this seems like a Kubuntu packaging bug. I'd recommend you contact the Kubuntu folks about it.