Bug 468126 - the pen stops working for no reason
Summary: the pen stops working for no reason
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (show other bugs)
Version: 5.1.5
Platform: Compiled Sources Microsoft Windows
: NOR major
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-04-03 17:10 UTC by Marcel
Modified: 2023-07-24 03:45 UTC (History)
1 user (show)

See Also:
Latest Commit:
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Sentry Crash Report:


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Description Marcel 2023-04-03 17:10:17 UTC
Everything was working just fine, then out of nowhere my pen stoped working. I can click on things in the program and outside of krita my pen is owrking just fine. Its not the pen issue, because my maus also isnt working. Other files work fine, but this one drawing does not and i dont know what to do. I saved the file and tried again but it still didnt work. Thats not the first time this happend to me and its really frustrating. Please help :c

its on windows 10
Comment 1 YRH 2023-06-24 17:33:22 UTC
Hi! If you restart Krita and open the file again, is it still not working? Or after rebooting the system? If the problem is specifically with the KRA file, can you please share it here and describe how the pen/mouse is misbehaving? It doesn't draw anything when you try to use a brush? Thanks.
Comment 2 Bug Janitor Service 2023-07-09 03:45:00 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2023-07-24 03:45:05 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!