Bug 468023 - Crash on loading an image
Summary: Crash on loading an image
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (show other bugs)
Version: 5.1.5
Platform: macOS (DMG) macOS
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-04-01 04:43 UTC by resh501501
Modified: 2023-06-30 03:45 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-1510924-0.html (1.47 KB, text/html)
2023-05-06 00:16 UTC, resh501501
Details
attachment-2320953-0.html (895 bytes, text/html)
2023-05-15 22:56 UTC, resh501501
Details
attachment-2321725-0.html (1.83 KB, text/html)
2023-05-15 23:05 UTC, resh501501
Details

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Description resh501501 2023-04-01 04:43:31 UTC
Krita

 Version: 5.1.5
 Hidpi: true

Qt

  Version (compiled): 5.12.12
  Version (loaded): 5.12.12

OS Information

  Build ABI: x86_64-little_endian-lp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: darwin
  Kernel Version: 19.6.0
  Pretty Productname: macOS 10.15
  Product Type: osx
  Product Version: 10.15

Locale

  Languages: es
  C locale: C
  QLocale current: en
  QLocale system: en
  QTextCodec for locale: UTF-8

OpenGL Info
 
  Vendor:  "Intel Inc." 
  Renderer:  "Intel HD Graphics 4000 OpenGL Engine" 
  Version:  "4.1 INTEL-14.7.20" 
  Shading language:  "4.10" 
  Requested format:  QSurfaceFormat(version 3.2, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CoreProfile) 
  Current format:  QSurfaceFormat(version 4.1, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CoreProfile) 
     Version: 4.1
     Supports deprecated functions false 
     is OpenGL ES: false 
  supportsBufferMapping: true 
  supportsBufferInvalidation: false 
  forceDisableTextureBuffers: false 
  Extensions: 
     "GL_APPLE_rgb_422" 
     "GL_EXT_texture_filter_anisotropic" 
     "GL_ARB_shader_bit_encoding" 
     "GL_ARB_blend_func_extended" 
     "GL_ARB_instanced_arrays" 
     "GL_ATI_texture_mirror_once" 
     "GL_ARB_tessellation_shader" 
     "GL_EXT_framebuffer_multisample_blit_scaled" 
     "GL_APPLE_container_object_shareable" 
     "GL_EXT_debug_label" 
     "GL_ARB_texture_storage" 
     "GL_ARB_texture_gather" 
     "GL_APPLE_client_storage" 
     "GL_ARB_texture_rgb10_a2ui" 
     "GL_ARB_vertex_attrib_64bit" 
     "GL_EXT_debug_marker" 
     "GL_ARB_internalformat_query" 
     "GL_ARB_texture_swizzle" 
     "GL_EXT_texture_sRGB_decode" 
     "GL_EXT_texture_compression_s3tc" 
     "GL_ARB_gpu_shader_fp64" 
     "GL_ARB_ES2_compatibility" 
     "GL_ARB_gpu_shader5" 
     "GL_ARB_timer_query" 
     "GL_APPLE_flush_render" 
     "GL_ARB_shader_subroutine" 
     "GL_ARB_transform_feedback3" 
     "GL_ARB_draw_indirect" 
     "GL_ARB_texture_buffer_object_rgb32" 
     "GL_ARB_vertex_type_2_10_10_10_rev" 
     "GL_APPLE_texture_range" 
     "GL_ARB_explicit_attrib_location" 
     "GL_ARB_texture_cube_map_array" 
     "GL_ARB_sampler_objects" 
     "GL_ARB_shading_language_include" 
     "GL_ARB_draw_buffers_blend" 
     "GL_ARB_sample_shading" 
     "GL_ARB_viewport_array" 
     "GL_ARB_separate_shader_objects" 
     "GL_ARB_texture_query_lod" 
     "GL_NV_texture_barrier" 
     "GL_ARB_transform_feedback2" 
     "GL_APPLE_object_purgeable" 
     "GL_APPLE_row_bytes" 
     "GL_ARB_occlusion_query2" 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsOpenGLES: false 
  isQtPreferOpenGLES: false 

useBufferInvalidation (config option): false


Hardware Information

  GPU Acceleration: auto
  Memory: 12288 Mb
  Number of Cores: 4
  Swap Location: /private/var/folders/sx/3_wdfh7571zd325syjh6z0c40000gp/T
  Built for: sse4.1
  Base instruction set: sse4.1
  Supported instruction sets: sse4.2 sse4.1 ssse3 sse3 sse2 

Current Settings

  Current Swap Location: /private/var/folders/sx/3_wdfh7571zd325syjh6z0c40000gp/T
  Current Swap Location writable: true
  Undo Enabled: true
  Undo Stack Limit: 200
  Use OpenGL: true
  Use OpenGL Texture Buffer: true
  Disable Vector Optimizations: false
  Disable AVX Optimizations: false
  Canvas State: OPENGL_SUCCESS
  Autosave Interval: 420
  Use Backup Files: true
  Number of Backups Kept: 1
  Backup File Suffix: ~
  Backup Location: Same Folder as the File
  Backup Location writable: false
  Resource Location: 
  Use Win8 Pointer Input: false
  Use RightMiddleTabletButton Workaround: false
  Levels of Detail Enabled: false
  Use Zip64: false


Loaded Python Plugins
	colorspace
	comics_project_management_tools
	documenttools
	exportlayers
	filtermanager
	lastdocumentsdocker
	plugin_importer
	quick_settings_docker
	scripter
	tenbrushes
	tenscripts


Display Information
Number of screens: 1
	Screen: 0
		Name: Color LCD
		Depth: 24
		Scale: 1
		Physical DPI114
		Logical DPI72
		Physical Size: 285.193, 178.246
		Position: 0, 0
		Resolution in pixels: 1280x800
		Manufacturer: 
		Model: 
		Refresh Rate: 60


---------------------
================================================================================
SESSION: 31 Mar 2023 21:53:01 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 23720
-- -- -- -- -- -- -- --
31 Mar 2023 21:53:01 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 21:53:08 -0600: Creating database from scratch (database didn't exist, new schema version: 0.0.17).
31 Mar 2023 21:55:13 -0600: Created image "Resh_Aprilfools.", 2480 * 3508 pixels, 300 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB-elle-V2-srgbtrc.icc). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 21:55:17 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 23771
-- -- -- -- -- -- -- --
31 Mar 2023 21:55:17 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 21:55:19 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 21:57:49 -0600: Importing image/jpeg to application/x-krita. Location: /Users/Resh/Desktop/Avatares/ReshChair_V2.jpg. Real location: /Users/Resh/Desktop/Avatares/ReshChair_V2.jpg. Batchmode: 0
31 Mar 2023 21:57:49 -0600: Loaded image from image/jpeg. Size: 183 * 275 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB-elle-V2-srgbtrc.icc). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 21:58:49 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 23796
-- -- -- -- -- -- -- --
31 Mar 2023 21:58:49 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 21:58:51 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 21:59:34 -0600: Importing image/jpeg to application/x-krita. Location: /Users/Resh/Desktop/Avatares/ReshChair_V2.jpg. Real location: /Users/Resh/Desktop/Avatares/ReshChair_V2.jpg. Batchmode: 0
31 Mar 2023 21:59:34 -0600: Loaded image from image/jpeg. Size: 183 * 275 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB-elle-V2-srgbtrc.icc). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:00:07 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 23812
-- -- -- -- -- -- -- --
31 Mar 2023 22:00:07 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:00:08 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:00:17 -0600: CLOSING SESSION
================================================================================
SESSION: 31 Mar 2023 22:00:21 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 23814
-- -- -- -- -- -- -- --
31 Mar 2023 22:00:21 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:00:22 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:00:40 -0600: Importing image/jpeg to application/x-krita. Location: /Users/Resh/Desktop/Avatares/ReshChair_V2.jpg. Real location: /Users/Resh/Desktop/Avatares/ReshChair_V2.jpg. Batchmode: 0
31 Mar 2023 22:00:40 -0600: Loaded image from image/jpeg. Size: 183 * 275 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB-elle-V2-srgbtrc.icc). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:00:48 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 23819
-- -- -- -- -- -- -- --
31 Mar 2023 22:00:48 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:00:50 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:01:12 -0600: Importing image/png to application/x-krita. Location: /Users/Resh/Desktop/Avatares/Avatar_QwetyVersion..png. Real location: /Users/Resh/Desktop/Avatares/Avatar_QwetyVersion..png. Batchmode: 0
31 Mar 2023 22:01:12 -0600: Loaded image from image/png. Size: 1145 * 854 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB-elle-V2-srgbtrc.icc). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:14:48 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 24347
-- -- -- -- -- -- -- --
31 Mar 2023 22:14:48 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:14:52 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:15:02 -0600: Importing image/jpeg to application/x-krita. Location: /Users/Resh/Desktop/FWSLuqqWQAMBYCJ.jpeg. Real location: /Users/Resh/Desktop/FWSLuqqWQAMBYCJ.jpeg. Batchmode: 0
31 Mar 2023 22:15:03 -0600: Loaded image from image/jpeg. Size: 1869 * 2048 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:15:06 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 24358
-- -- -- -- -- -- -- --
31 Mar 2023 22:15:06 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:15:07 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:15:21 -0600: Importing image/jpeg to application/x-krita. Location: /Users/Resh/Desktop/FWSLuqqWQAMBYCJ.jpeg. Real location: /Users/Resh/Desktop/FWSLuqqWQAMBYCJ.jpeg. Batchmode: 0
31 Mar 2023 22:15:21 -0600: Loaded image from image/jpeg. Size: 1869 * 2048 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:15:25 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 24361
-- -- -- -- -- -- -- --
31 Mar 2023 22:15:25 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:15:27 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:16:50 -0600: Created image "Sin nombre", 3508 * 4960 pixels, 300 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (scRGB (linear)). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:16:55 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 24374
-- -- -- -- -- -- -- --
31 Mar 2023 22:16:55 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:16:57 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:18:32 -0600: Importing image/jpeg to application/x-krita. Location: /Users/Resh/Desktop/Avatares/Avatar_FE.jpg. Real location: /Users/Resh/Desktop/Avatares/Avatar_FE.jpg. Batchmode: 0
31 Mar 2023 22:18:32 -0600: Loaded image from image/jpeg. Size: 85 * 85 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB-elle-V2-srgbtrc.icc). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:22:16 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 810
-- -- -- -- -- -- -- --
31 Mar 2023 22:22:16 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:22:31 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:23:11 -0600: Importing image/png to application/x-krita. Location: /Users/Resh/Desktop/Avatares/Avatar_QwertyLines.png. Real location: /Users/Resh/Desktop/Avatares/Avatar_QwertyLines.png. Batchmode: 0
31 Mar 2023 22:23:11 -0600: Loaded image from image/png. Size: 627 * 470 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB-elle-V2-srgbtrc.icc). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:23:17 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 899
-- -- -- -- -- -- -- --
31 Mar 2023 22:23:17 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:23:19 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:24:46 -0600: Importing image/png to application/x-krita. Location: /Users/Resh/Desktop/Avatares/Avatar_1939_V.png. Real location: /Users/Resh/Desktop/Avatares/Avatar_1939_V.png. Batchmode: 0
31 Mar 2023 22:24:46 -0600: Loaded image from image/png. Size: 73 * 65 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB-elle-V2-srgbtrc.icc). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:28:27 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 1184
-- -- -- -- -- -- -- --
31 Mar 2023 22:28:27 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:28:31 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023
31 Mar 2023 22:28:57 -0600: Importing image/jpeg to application/x-krita. Location: /Users/Resh/Desktop/Avatares/ReshSupremeGay.jpg. Real location: /Users/Resh/Desktop/Avatares/ReshSupremeGay.jpg. Batchmode: 0
31 Mar 2023 22:28:58 -0600: Loaded image from image/jpeg. Size: 400 * 400 pixels, 1 dpi. Color model: Entero de 8 bits/canal RGB/Alfa (sRGB-elle-V2-srgbtrc.icc). Layers: 2

KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 31 Mar 2023 22:29:02 -0600. Executing /Applications/krita.app/Contents/MacOS/krita

Krita Version: 5.1.5, Qt version compiled: 5.12.12, loaded: 5.12.12. Process ID: 1203
-- -- -- -- -- -- -- --
31 Mar 2023 22:29:02 -0600: Style: macintosh. Available styles: macintosh, Windows, Fusion
31 Mar 2023 22:29:04 -0600: Database is up to date. Version: 0.0.17, created by Krita 5.1.5, at Fri Mar 31 21:53:08 2023

---------------------
Comment 1 Halla Rempt 2023-04-01 06:28:37 UTC
Sorry, but you will have to tell us what you were doing when Krita crashed and whether the crash is reproducible. We simply cannot do anything with this report as is.
Comment 2 Bug Janitor Service 2023-04-16 03:45:41 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 resh501501 2023-04-26 02:15:20 UTC
The bug is a forceful exist when an archive is open or generated on Krita. This being the done as the only operation that is causing this problem. And this is persistent for all openings of archives from the computer or a new one to use the program. And it only happens when the option of open is press. It forces the program to close, that would be the main problem of the bug.
Comment 4 Bug Janitor Service 2023-04-26 03:46:18 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 5 Halla Rempt 2023-04-26 07:52:47 UTC
Thanks for the reply. Could you try to:

* disable canvas acceleration in Krita's settings before opening or creating an image?
* try to start Krita using a different user account?
Comment 6 resh501501 2023-05-06 00:16:30 UTC
Created attachment 158731 [details]
attachment-1510924-0.html

Sorry for the late reply, the changes do not affect the issue and it
remains the same.

El mié, 26 abr 2023 a la(s) 01:52, Halla Rempt (bugzilla_noreply@kde.org)
escribió:

> https://bugs.kde.org/show_bug.cgi?id=468023
>
> Halla Rempt <halla@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #5 from Halla Rempt <halla@valdyas.org> ---
> Thanks for the reply. Could you try to:
>
> * disable canvas acceleration in Krita's settings before opening or
> creating an
> image?
> * try to start Krita using a different user account?
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 7 Bug Janitor Service 2023-05-06 03:46:21 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 8 Halla Rempt 2023-05-06 08:55:24 UTC
On my  macs (an old intel and an m1) I cannot reproduce this, of course, so it must be something local. My old intel mac runs an even older version of macos, 10.14.

* Could you also test the latest nightly build?
* If you did test with a different user, it's unlikely to make a difference, but  could you try resetting Krita's settings?  See https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration
Comment 9 amyspark 2023-05-06 12:44:57 UTC
We also need the stacktrace of the crash, I think you can find it in the Console > Crash Reports tab.
Comment 10 resh501501 2023-05-15 22:56:01 UTC
Created attachment 158983 [details]
attachment-2320953-0.html

Thanks, I'll check it out.

El sáb, 6 may 2023 a la(s) 06:44, amyspark (bugzilla_noreply@kde.org)
escribió:

> https://bugs.kde.org/show_bug.cgi?id=468023
>
> --- Comment #9 from amyspark <amy@amyspark.me> ---
> We also need the stacktrace of the crash, I think you can find it in the
> Console > Crash Reports tab.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 11 resh501501 2023-05-15 23:05:09 UTC
Created attachment 158984 [details]
attachment-2321725-0.html

The resetting of the programs was ineffective. And maybe it is a problem
with version 10.15.07

El sáb, 6 may 2023 a la(s) 02:55, Halla Rempt (bugzilla_noreply@kde.org)
escribió:

> https://bugs.kde.org/show_bug.cgi?id=468023
>
> Halla Rempt <halla@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>              Status|REPORTED                    |NEEDSINFO
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #8 from Halla Rempt <halla@valdyas.org> ---
> On my  macs (an old intel and an m1) I cannot reproduce this, of course,
> so it
> must be something local. My old intel mac runs an even older version of
> macos,
> 10.14.
>
> * Could you also test the latest nightly build?
> * If you did test with a different user, it's unlikely to make a
> difference,
> but  could you try resetting Krita's settings?  See
> https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 12 Bug Janitor Service 2023-05-16 03:46:06 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 13 vanyossi 2023-05-16 04:51:37 UTC
I'm unable to reproduce this bug.

Could you provide us with the crash log? It should be in "Console.app -> (Left Menu) Crash Reports -> look for krita"
Comment 14 vanyossi 2023-05-31 02:36:24 UTC
changing to waitingforinfo
Comment 15 Bug Janitor Service 2023-06-15 03:45:13 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 16 Bug Janitor Service 2023-06-30 03:45:16 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!