Created attachment 156641 [details] Crash report DrKonqi SUMMARY *** NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** STEPS TO REPRODUCE 1. Run kmail 2. Switch to SPAM folder in folder frame 3. Click on unread message (message example attached) in message-list frame OBSERVED RESULT kmail crashhed EXPECTED RESULT kmail display a message in message-content frame SOFTWARE/OS VERSIONS Operating System: KDE neon 5.27 KDE Plasma Version: 5.27.1 KDE Frameworks Version: 5.103.0 Qt Version: 5.15.8 Kernel Version: 5.19.0-32-generic (64-bit) Graphics Platform: X11 Processors: 8 × 11th Gen Intel® Core™ i5-1135G7 @ 2.40GHz Memory: 15.3 GB of RAM Graphics Processor: Mesa Intel® Xe Graphics Manufacturer: ASUSTeK COMPUTER INC. Product Name: ZenBook UX435EAL_UX435EAL System Version: 1.0 ADDITIONAL INFORMATION Example of failed mail message attached. Crash report attached (w/o debug info). Unfortunately I can't install libraries with debug symbols. Authentication error occur after "Install Debug Symbols" button pressed in DrKonqi.
Created attachment 156642 [details] eml file example
#16 0x00007f81062cefb5 in KItinerary::BarcodeDecoder::decodeZxing(QImage const&, QFlags<KItinerary::BarcodeDecoder::BarcodeType>, KItinerary::BarcodeDecoder::Result&) const () from /lib/x86_64-linux-gnu/libKPimItinerary.so.5 #17 0x00007f81062cf1e6 in KItinerary::BarcodeDecoder::decodeBinary(QImage const&, QFlags<KItinerary::BarcodeDecoder::BarcodeType>) const () from /lib/x86_64-linux-gnu/libKPimItinerary.so.5 It's a crash in kitinerary I cc volker he knows this code
Doesn't crash here with the attached email. The backtrace suggests this uses ZXing 2.0, which Neon seemed to have rolled out very recently, in particular after the last update to the PIM packages. So this looks suspiciously like the ZXing ABI break issues we saw earlier with other distros already. If that's the case the upcoming 5.22.3 update should fix that automatically. As a workaround until then, delete or move away /usr/lib64/plugins/messageviewer/bodypartformatter/messageviewer_bodypartformatter_semantic.so (path might differ slightly depending on distro/platform). That will disable the itinerary plugin but not impede KMail's functionality otherwise.
Thank you for your fast reply and investigation. I'll wait for next release 5.22.3. Hope this issue will be solved. I'll return with result after 5.22.3.
Operating System: KDE neon 5.27 KDE Plasma Version: 5.27.2 KDE Frameworks Version: 5.104.0 Qt Version: 5.15.8 Kernel Version: 5.19.0-35-generic (64-bit) Graphics Platform: X11 kmail2: 5.22.3 Problem solved. Thank you