Bug 465869 - Unable to add Google account
Summary: Unable to add Google account
Status: RESOLVED WORKSFORME
Alias: None
Product: systemsettings
Classification: Applications
Component: kcm_kaccounts (show other bugs)
Version: 5.27.0
Platform: Arch Linux Linux
: NOR normal
Target Milestone: ---
Assignee: Dan Leinir Turthra Jensen
URL:
Keywords:
: 465840 (view as bug list)
Depends on:
Blocks:
 
Reported: 2023-02-16 20:46 UTC by Bret Green
Modified: 2023-05-08 03:46 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Bret Green 2023-02-16 20:46:37 UTC
SUMMARY
***
Hello, attempting to add Google Drive to a new Garuda Linux install.  I have used Garuda before and had no issues adding Google Drive.  This makes me think there might be a KDE bug since there are no Online Accounts choices showing.
***


STEPS TO REPRODUCE
1. Open KDE System Settings
2. Select "Online Accounts"
3. 

OBSERVED RESULT
Opens blank window. 
Clicking on the "+ Add New Account" bar at lower right results in another blank window.
FYI:  Attempting to add a new account via Dolphin File Manager, same exact results as above.

EXPECTED RESULT
Was hoping to see a choice to add a Google Drive account.

SOFTWARE/OS VERSIONS
Garuda LXQT-Kwin
Linux/KDE Plasma: Version 5.27.0
(available in About System)

ADDITIONAL INFORMATION
I have tried various "fixes" such as installing kio-drive, k-accounts, etc and having no luck.  Admittedly I am a total greenhorn but I am trying the best I can.  Reaching out to the experts here.  Thank you all.
Comment 1 Nate Graham 2023-02-17 20:45:45 UTC
Can mostly reproduce. For me it's even worse: nothing happens at all when I click on the Google item in the KAccounts KCM. Yikes.
Comment 2 Bret Green 2023-02-18 19:17:12 UTC
(In reply to Nate Graham from comment #1)
> Can mostly reproduce. For me it's even worse: nothing happens at all when I
> click on the Google item in the KAccounts KCM. Yikes.

Thank you for the follow-up.  Still looking into this weirdness : )
Comment 3 Nate Graham 2023-03-29 18:43:24 UTC
*** Bug 465840 has been marked as a duplicate of this bug. ***
Comment 4 Andreas B. 2023-04-05 21:23:06 UTC
Did installed the necessary kio library ? In Debian it is called"kio-gdrive". Without you will not be able to make a connection to your google-drive.
Comment 5 Nate Graham 2023-04-05 21:31:46 UTC
Unfortunately the presence or absence of that package doesn't affect your ability to connect to the Google account in the Accounts KCM in the first place.
Comment 6 Natalie Clarius 2023-04-07 13:20:01 UTC
So, Bret, for you, when you click on "Add Account" you see nothing at all, so no list of different account services? And Nate, you get the list of providers, but when you click on Google, nothing happens?  

I can't reproduce on current Plasma, I get the Google login prompt.
Comment 7 Nate Graham 2023-04-08 17:12:20 UTC
Dang, I think I mis-triaged this bug. Bret, I suspect your issue is caused by a QML error causing the KCM to not render correctly. Can you run `kcmshell5 kcm_kaccounts`, reproduce the issue, and paste the text that was printed to the terminal window?

For my issue, I've filed Bug 468298.
Comment 8 Bug Janitor Service 2023-04-23 03:45:57 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 9 Bug Janitor Service 2023-05-08 03:46:04 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!