Bug 465755 - folder view empty
Summary: folder view empty
Status: RESOLVED INTENTIONAL
Alias: None
Product: plasmashell
Classification: Plasma
Component: Folder (show other bugs)
Version: 5.27.0
Platform: Neon Linux
: NOR normal
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-02-15 10:51 UTC by Valerio Galdo
Modified: 2023-02-22 21:13 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
this is my choise for my desktop, but i can't see anything (338.83 KB, image/png)
2023-02-15 10:58 UTC, Valerio Galdo
Details
attachment-1912088-0.html (2.44 KB, text/html)
2023-02-15 14:47 UTC, Valerio Galdo
Details
attachment-1985583-0.html (3.69 KB, text/html)
2023-02-16 10:31 UTC, Valerio Galdo
Details
here you can see my folder view under the desktop view (263.74 KB, image/png)
2023-02-17 15:33 UTC, Valerio Galdo
Details
attachment-2155961-0.html (1.33 KB, text/html)
2023-02-17 22:23 UTC, Valerio Galdo
Details
attachment-2644862-0.html (1.86 KB, text/html)
2023-02-22 16:53 UTC, Valerio Galdo
Details

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Description Valerio Galdo 2023-02-15 10:51:06 UTC
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***
i can't see any icons in folder view

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Valerio Galdo 2023-02-15 10:58:17 UTC
Created attachment 156264 [details]
this is my choise for my desktop, but i can't see anything
Comment 2 Nate Graham 2023-02-15 14:29:40 UTC
What version of Plasma are you using?

Did this happen after you upgraded or took some other action, or was it always like this?

Do you have multiple screens in use? Have you ever had multiple screens in the past?
Comment 3 Valerio Galdo 2023-02-15 14:47:25 UTC
Created attachment 156274 [details]
attachment-1912088-0.html

I use kde neon e this happen after last update, i use multiple screens but
i never had this problem

Il mer 15 feb 2023, 15:29 Nate Graham <bugzilla_noreply@kde.org> ha scritto:

> https://bugs.kde.org/show_bug.cgi?id=465755
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>            Assignee|unassigned-bugs@kde.org     |plasma-bugs@kde.org
>              Status|REPORTED                    |NEEDSINFO
>          Resolution|---                         |WAITINGFORINFO
>                  CC|                            |hein@kde.org,
> nate@kde.org
>             Version|unspecified                 |5.27.0
>             Product|kde                         |plasmashell
>           Component|general                     |Folder
>    Target Milestone|---                         |1.0
>
> --- Comment #2 from Nate Graham <nate@kde.org> ---
> What version of Plasma are you using?
>
> Did this happen after you upgraded or took some other action, or was it
> always
> like this?
>
> Do you have multiple screens in use? Have you ever had multiple screens in
> the
> past?
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 4 Valerio Galdo 2023-02-15 15:00:00 UTC
sorry for my english, i'm italian...
The version i use is 
kde neon 5.27
kde frameworks 5.102.0
qt version 5.15.8
and the kernel is 5.15.0.60
graphics X11
Comment 5 Valerio Galdo 2023-02-15 15:13:39 UTC
and i noticed one more thing: if i switch activity from desktop view to folder view, they overlap.
Comment 6 Valerio Galdo 2023-02-16 10:27:50 UTC
Ok, 
I've unplugged the second screen cable and everything works, now i can see the icons in Folder View, but for me it's a problem because i need the second screen.
Comment 7 Valerio Galdo 2023-02-16 10:31:58 UTC
Created attachment 156292 [details]
attachment-1985583-0.html

sorry for my english, i'm italian...
The version i use is
kde neon 5.27
kde frameworks 5.102.0
qt version 5.15.8
and the kernel is 5.15.0.60
graphics X11

Ok,
I've unplugged the second screen cable and everything works, now i can
see the icons in Folder View, but for me it's a problem because I need
the second screen.


Il giorno mer 15 feb 2023 alle ore 15:47 Valerio Galdo <
valerio.galdo@gmail.com> ha scritto:

> I use kde neon e this happen after last update, i use multiple screens but
> i never had this problem
>
> Il mer 15 feb 2023, 15:29 Nate Graham <bugzilla_noreply@kde.org> ha
> scritto:
>
>> https://bugs.kde.org/show_bug.cgi?id=465755
>>
>> Nate Graham <nate@kde.org> changed:
>>
>>            What    |Removed                     |Added
>>
>> ----------------------------------------------------------------------------
>>            Assignee|unassigned-bugs@kde.org     |plasma-bugs@kde.org
>>              Status|REPORTED                    |NEEDSINFO
>>          Resolution|---                         |WAITINGFORINFO
>>                  CC|                            |hein@kde.org,
>> nate@kde.org
>>             Version|unspecified                 |5.27.0
>>             Product|kde                         |plasmashell
>>           Component|general                     |Folder
>>    Target Milestone|---                         |1.0
>>
>> --- Comment #2 from Nate Graham <nate@kde.org> ---
>> What version of Plasma are you using?
>>
>> Did this happen after you upgraded or took some other action, or was it
>> always
>> like this?
>>
>> Do you have multiple screens in use? Have you ever had multiple screens
>> in the
>> past?
>>
>> --
>> You are receiving this mail because:
>> You reported the bug.
>
>
Comment 8 Valerio Galdo 2023-02-17 15:33:21 UTC
Created attachment 156377 [details]
here you can see my folder view under the desktop view

Anyway, the problem with the change view remains
Comment 9 Nate Graham 2023-02-17 18:55:22 UTC
Looks like the same root cause as Bug 465536. Please check again after upgrading to Plasma 5.27.1. Thanks!

*** This bug has been marked as a duplicate of bug 465536 ***
Comment 10 Valerio Galdo 2023-02-17 22:23:00 UTC
Created attachment 156393 [details]
attachment-2155961-0.html

Ok, I will check.

Il ven 17 feb 2023, 19:55 Nate Graham <bugzilla_noreply@kde.org> ha scritto:

> https://bugs.kde.org/show_bug.cgi?id=465755
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>              Status|NEEDSINFO                   |RESOLVED
>          Resolution|WAITINGFORINFO              |DUPLICATE
>
> --- Comment #9 from Nate Graham <nate@kde.org> ---
> Looks like the same root cause as Bug 465536. Please check again after
> upgrading to Plasma 5.27.1. Thanks!
>
> *** This bug has been marked as a duplicate of bug 465536 ***
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 11 Valerio Galdo 2023-02-22 16:53:50 UTC
Created attachment 156610 [details]
attachment-2644862-0.html

Ok, now  kde neon is  updated at 5.27.1 but nothing is changed. I have to
unplug the second screen to see my icons in folder view.

Il ven 17 feb 2023, 23:22 Valerio Galdo <valerio.galdo@gmail.com> ha
scritto:

> Ok, I will check.
>
> Il ven 17 feb 2023, 19:55 Nate Graham <bugzilla_noreply@kde.org> ha
> scritto:
>
>> https://bugs.kde.org/show_bug.cgi?id=465755
>>
>> Nate Graham <nate@kde.org> changed:
>>
>>            What    |Removed                     |Added
>>
>> ----------------------------------------------------------------------------
>>              Status|NEEDSINFO                   |RESOLVED
>>          Resolution|WAITINGFORINFO              |DUPLICATE
>>
>> --- Comment #9 from Nate Graham <nate@kde.org> ---
>> Looks like the same root cause as Bug 465536. Please check again after
>> upgrading to Plasma 5.27.1. Thanks!
>>
>> *** This bug has been marked as a duplicate of bug 465536 ***
>>
>> --
>> You are receiving this mail because:
>> You reported the bug.
>
>
Comment 12 Nate Graham 2023-02-22 21:13:09 UTC
This means that your folder view is bound to the wrong screen. You can fix it in the "Manage Desktops and Panels" window accessed by entering edit mode and clicking on the "Manage Desktops and Panels" button on the toolbar that drops down from the top of the screen.

The background here is that in Plasma 5.27, we implemented a new system for mapping Plasma desktops and panels to screens that is fundamentally more correct by design, and as a result much more robust. We also added code to migrate old settings to this new system. Unfortunately, due to the non-determinism baked into the old system, the migration code works better the simpler your arrangement of screens, desktops, and panels was. For complex arrangements, we've seen a few reports that sometimes panels or desktops are swapped or missing, as a result of the old settings being in an inconsistent state at the moment of migration. In those cases, it's expected that you can use the "Manage Desktops and Panels" window to recover.

The good news is that this shouldn't happen going forward due to the new system we have in Plasma 5.27. So hopefully this is the last time it should ever happen!