Bug 465477 - Krita crashes when pen is touched to XP-Pen Artist 13 (second generation) tablet
Summary: Krita crashes when pen is touched to XP-Pen Artist 13 (second generation) tablet
Status: RESOLVED NOT A BUG
Alias: None
Product: krita
Classification: Applications
Component: Tablets (tablet issues are only very rarely bugs in Krita!) (show other bugs)
Version: 5.1.5
Platform: Mint (Ubuntu based) Linux
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-02-08 15:14 UTC by David Thrasher
Modified: 2023-02-09 00:34 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

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Description David Thrasher 2023-02-08 15:14:49 UTC 
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Touch the pen to the tablet to draw or paint.
2. 
3. 

OBSERVED RESULT
Krita crashes immediately.

EXPECTED RESULT
Krita pen performing function of selected brush when using XP-Pen Artist 13 (second generation) tablet.

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: 
(available in About System)
Linux Mint 21 Cinnamon  - Linux kernel 5.15.046-generic x86_64bits: 64 compiler: gcc v: 11.2.0 Desktop: Cinnamon 5.4.10 tk: GTK 3.24.33 wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubentu 22.04 jammy

ADDITIONAL INFORMATION
My old Wacom Bamboo tablet works fine.
Comment 1 David Thrasher 2023-02-08 16:57:54 UTC 
I reinstalled the XP-Pen driver software and this time restarted the computer and that took care of the problem. The tablet now works as intended.
Comment 2 amyspark 2023-02-09 00:34:11 UTC 
Thanks for letting us know!