Created attachment 155737 [details] Screenshot of the PDF properties window from Okular. SUMMARY *** NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** STEPS TO REPRODUCE 1. In Okular, open a pdf from some places (most PDF's that produce this problem are account statements from some financial institutions) 2. Using standard settings for the printer, tell it to print the pdf. 3. Reprint the file after checking "Force Rasterization" in the print dialog options. OBSERVED RESULT Without forcing rasterization, the printer prints the following: ERROR NAME; typecheck COMMAND; image OPERAND STACK; With forcing rasterization, the printer prints the file, but in much lower quality than normal. EXPECTED RESULT Printer should print the file. SOFTWARE/OS VERSIONS Linux/KDE Plasma: 6.1.8-arch1-1 (64 bit)/X11 (available in About System) KDE Plasma Version: 5.26.5 KDE Frameworks Version: 5.102.0 Qt Version: 5.15.8 ADDITIONAL INFORMATION The printer model is a Brother HL-5370DW. I am printing over a network using a local (on the machine) CUPS server. The CUPS driver and CUPS configuration are all set correctly and work normally for other print jobs. This only happens with certain PDFs. For example, my American Express statement always needs to force rasterization, but my Citi statement prints normally. xpdf prints the exact same files without any problem. If xpdf forces rasterization, it is forcing it in a MUCH higher resolution (at least 600 dpi). I've attached screenshots of the document properties and font information for this file. All substitute fonts are on the system.
Created attachment 155738 [details] Screenshot of the PDF Fonts window in Okular.
without a document we will never be able to fix this
(In reply to Albert Astals Cid from comment #2) > without a document we will never be able to fix this As soon as I can find a document that causes the same behavior but isn't filled with private information, I will upload it. I've found a few documents in the past that caused the behavior (about 1 out of every 30 or 40 documents that I print from PDF), but credit card statements from American Express are the only documents that I repeatedly work with every month that cause this.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!