Created attachment 155222 [details] Error msg in Krita after opening .kra file from "Files" in Chromebook I tried to open Krita file from "Files" browser in Chromebook. It opens Krita but the file doesn't open. SUMMARY *** NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** STEPS TO REPRODUCE 1. Open "Files" 2. Double click on .kra file in the "Files" 3. Krita opens but it doesn't open the file and gives error message. OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
Hello! Can you please post the output of Help -> Show system information, to find out what version of ChromeOS are you running?
Created attachment 155353 [details] attachment-19110-0.html Version 108.0.5359.172 (Official Build) (64-bit) On Mon, Jan 16, 2023 at 7:39 PM sh_zam <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=464168 > > sh_zam <shzam@sdf.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Resolution|--- |WAITINGFORINFO > Status|REPORTED |NEEDSINFO > CC| |shzam@sdf.org > > --- Comment #1 from sh_zam <shzam@sdf.org> --- > Hello! > > Can you please post the output of Help -> Show system information, to find > out > what version of ChromeOS are you running? > > -- > You are receiving this mail because: > You reported the bug.
I did the same on the exact same version of ChromeOS but couldn't reproduce. Can you tell me from what section of The Files app are you opening the file from? E.g My Files > Downloads, Google Drive > My Drive etc
Created attachment 155356 [details] attachment-25760-0.html I tried opening "My Files > Krita_beginner_tests > ukko_aurinko.kra". I double clicked on the file and it opens Krita but Krita says "The file content://org.chromium.arc.volumeprovider/0000000000000000000CAFEF00D2019/Krita_beginner_tests/ukko_aurinko.kra does not exist" (the amount of 0s might not be correct because i can't copy paste the error message from Krita.) On Mon, Jan 16, 2023 at 8:37 PM sh_zam <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=464168 > > --- Comment #3 from sh_zam <shzam@sdf.org> --- > I did the same on the exact same version of ChromeOS but couldn't > reproduce. > Can you tell me from what section of The Files app are you opening the file > from? E.g My Files > Downloads, Google Drive > My Drive etc > > -- > You are receiving this mail because: > You reported the bug.
Created attachment 155359 [details] Krita_external_storage.png Hi, the link to file from Krita seems to be different than the link in the "Files" app. I don't know if this information helps you. On Mon, Jan 16, 2023 at 8:50 PM Janne Leppanen <japele42@gmail.com> wrote: > I tried opening "My Files > Krita_beginner_tests > ukko_aurinko.kra". I > double clicked on the file and it opens Krita but Krita says "The file > content://org.chromium.arc.volumeprovider/0000000000000000000CAFEF00D2019/Krita_beginner_tests/ukko_aurinko.kra > does not exist" (the amount of 0s might not be correct because i can't copy > paste the error message from Krita.) > > On Mon, Jan 16, 2023 at 8:37 PM sh_zam <bugzilla_noreply@kde.org> wrote: > >> https://bugs.kde.org/show_bug.cgi?id=464168 >> >> --- Comment #3 from sh_zam <shzam@sdf.org> --- >> I did the same on the exact same version of ChromeOS but couldn't >> reproduce. >> Can you tell me from what section of The Files app are you opening the >> file >> from? E.g My Files > Downloads, Google Drive > My Drive etc >> >> -- >> You are receiving this mail because: >> You reported the bug. > >
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.
I have to suspect this might be due to ChromeOS's very unreliable File Manager. If you try to open a PNG stored in Krita_beginner_tests in an app which you downloaded from the Play Store, does it open? But it has to be opened in a similar fashion (i.e from the Files app, not within the app). Just to confirm, does the file open file if you use Open File dialog within Krita?
Created attachment 155640 [details] attachment-24792-0.html Yes, The file opens from Krita's open file dialog. ke 25. tammik. 2023 klo 19.39 sh_zam <bugzilla_noreply@kde.org> kirjoitti: > https://bugs.kde.org/show_bug.cgi?id=464168 > > --- Comment #7 from sh_zam <shzam@sdf.org> --- > I have to suspect this might be due to ChromeOS's very unreliable File > Manager. > If you try to open a PNG stored in Krita_beginner_tests in an app which you > downloaded from the Play Store, does it open? But it has to be opened in a > similar fashion (i.e from the Files app, not within the app). > > Just to confirm, does the file open file if you use Open File dialog within > Krita? > > -- > You are receiving this mail because: > You reported the bug.
Hello, I'm closing this bug as this is due to an upstream bug, there is a report for it already on ChromeOS's bug tracker but apparently they haven't picked it up yet :( The ticket: https://bugs.chromium.org/p/chromium/issues/detail?id=1106570
Thanks for reporting this, appreciate the time!