Bug 463757 - krita closes when I paste an image with cmyk profile
Summary: krita closes when I paste an image with cmyk profile
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Color models (show other bugs)
Version: 5.1.4
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-01-02 23:12 UTC by sebastian labi
Modified: 2023-02-03 05:04 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description sebastian labi 2023-01-02 23:12:14 UTC
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. open an image with cmyk profile in discord
2. copy the preview image to the clipboard
3. paste to a new file in krita, no matter the color profile (I tried it with sRgb and CMYK).
4. try the same by opening the image in the browser.

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 amyspark 2023-01-03 01:48:13 UTC
Hi! To reproduce, please send a sample you can reproduce it with, and also (if possible) the backtrace of the error.

See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Comment 2 sebastian labi 2023-01-03 02:33:24 UTC
Sorry, what you are asking me is how to start studying Chinese.
Would it help if I record a video of the mistake?
Comment 3 Bug Janitor Service 2023-01-03 05:28:18 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 4 Halla Rempt 2023-01-04 10:01:38 UTC
I tried with a random image from the Krita discord, and didn't a crash in a fresh build from master or with the 5.1.4 appimage or the 5.1.4 Windows portable installer. Do you have a link to the image that crashes Krita perhaps? That would be more useful than a video.

For the crashlog, since you're on Windows, the link amyspark gave isn't useful. Instead check whether there's a kritacrash.log file in the appdata folder. To go there, open the file explorer window, press ctrl-l to open the location bar and type %localappdata% and press enter. Scroll down until you find a kritacrash.log file and attach that to this bug report.
Comment 5 Bug Janitor Service 2023-01-19 05:14:30 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Bug Janitor Service 2023-02-03 05:04:03 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!