Bug 462544 - Please clarify where issues and bugs for ghostwriter should be reported
Summary: Please clarify where issues and bugs for ghostwriter should be reported
Status: CLOSED NOT A BUG
Alias: None
Product: ghostwriter
Classification: Applications
Component: general (other bugs)
Version First Reported In: unspecified
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: megan.conkle
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-12-02 13:01 UTC by goebbe
Modified: 2022-12-12 18:37 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
gitlab page without the banner (118.54 KB, image/png)
2022-12-03 14:36 UTC, goebbe
Details

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Description goebbe 2022-12-02 13:01:22 UTC
The webpage of ghostwriter https://ghostwriter.kde.org/ refers to the following repository:  https://invent.kde.org/office/ghostwriter

What I found confusing is that there seems to be another issue tracker attached to that repository. 
https://invent.kde.org/office/ghostwriter/-/issues   There have been (different) issues reported there, during recent weeks. 

So currently there seem to be two places where issues can be reported? 
1. https://invent.kde.org/office/ghostwriter/-/issues
2. bugzilla: https://bugs.kde.org/

Since, I suppose, that the pages refer to the very same project, it would be great if the official (if any) place for reporting bugs could be clarified.
Comment 1 Nate Graham 2022-12-02 17:52:05 UTC
Here. :) When you click on https://invent.kde.org/office/ghostwriter/-/issues it shown a giant banner telling you that it's for developer discussions and not bug reporting.

I asked our sysadmins if we could rename it to "Tasks" but they say it would be too much work and too hard to maintain.
Comment 2 goebbe 2022-12-03 14:34:39 UTC
@Nate Graham: Thank you, for looking into this. A Banner would clearly solve this.  :-)  

However, following your link, I cannot see any visible banner. Will attach a screenshot. 

Perhaps the missing banner is due to one of the following: 
- using Firefox on Linux Mint 21
- with uBlock Origin (Add blocker)
- I am not logged in

Update: Disabling the Add blocker and reload does not change anything.
Comment 3 goebbe 2022-12-03 14:36:02 UTC
Created attachment 154269 [details]
gitlab page without the banner
Comment 4 Nate Graham 2022-12-03 15:38:31 UTC
You'll see it once you click "New Issue."
Comment 5 goebbe 2022-12-05 07:47:03 UTC
Thank you, after creating a KDE identity and login, it worked as advertised.  :-) 

I guess, this works well from the developer's point of view. 
But it is a complicated process from a users point of view, who just wants to report a bug. 

Would it be helpful, if I open a new issue (on https://invent.kde.org/office/ghostwriter/-/issues) with title:
"ATTENTION: Please use https://bugs.kde.org for reporting issues or suggestions"  in addition? 

Not sure if bug reports can be pinned, though. 
Anyway, all the best.
Comment 6 Nate Graham 2022-12-05 14:57:57 UTC
The banner could perhaps be moved to the Issues list, rather than the New Issue page. If you think that would be an improvement, you can request it via a Sysadmin ticket at https://phabricator.kde.org/maniphest/task/edit/form/2/.

If course, if the banner is made so much more visible, it should probably be toned down in visual weight and textual severity.