Bug 462158 - "Krita cannot be open, you should put it into bin" msg on MacOS 10.13.6
Summary: "Krita cannot be open, you should put it into bin" msg on MacOS 10.13.6
Status: RESOLVED NOT A BUG
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (show other bugs)
Version: 5.1.3
Platform: macOS (DMG) macOS
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-11-23 09:50 UTC by Benoit CHAIX
Modified: 2022-11-23 10:14 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Error message (35.27 KB, image/png)
2022-11-23 09:50 UTC, Benoit CHAIX
Details
attachment-21644-0.html (5.40 KB, text/html)
2022-11-23 10:14 UTC, Benoit CHAIX
Details
cropped-logoCaBooster-600x126.jpg (19.33 KB, image/jpeg)
2022-11-23 10:14 UTC, Benoit CHAIX
Details

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Description Benoit CHAIX 2022-11-23 09:50:34 UTC
Created attachment 153967 [details]
Error message

SUMMARY
On 1st opening of the app, after verification process, error msg display :
"krita" is dammaged and cannot be opened. You should place this element into bin.
***


STEPS TO REPRODUCE
1. Download via Firefox 107.0 from https://krita.org/fr/telechargement/krita-desktop/
2. Open .dmg file
3. Drag the "krita" file to "Applications" folder
4. double click on "krita" file

OBSERVED RESULT
Error message display : "krita" is dammaged and cannot be opened. You should place this element into bin.

EXPECTED RESULT
Opening the app

SOFTWARE/OS VERSIONS
Windows: 
macOS: 10.13.6
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 10.4

ADDITIONAL INFORMATION
Comment 1 Halla Rempt 2022-11-23 09:57:46 UTC
Sorry, but it works fine on my macOS Ventura 13 14" macbook pro and on my 15" intel macbook pro with macOS 10.14. MacOS version numbering has gotten confusing in recent years; if you're not using Ventura 13 but 10.13, you might need this workaround: https://www.youtube.com/watch?v=3py0kgq95Hk -- this is an Apple thing, not a bug in Krita, though. Apple changed their app verification ways a bit too often.
Comment 2 Benoit CHAIX 2022-11-23 10:14:44 UTC
Created attachment 153968 [details]
attachment-21644-0.html

Thanks a lot, it works fine !

Althougt this is not a bug, this problem could perhaps be addressed in a readme file in the .dmg package.
Perhaps I’m not the only one to encounter it...

Best regards

Benoit CHAIX
CA-Booster <http://ca-booster.com/>
06 23 46 13 84




> Le 23 nov. 2022 à 10:57, Halla Rempt <bugzilla_noreply@kde.org> a écrit :
> 
> https://bugs.kde.org/show_bug.cgi?id=462158
> 
> Halla Rempt <halla@valdyas.org> changed:
> 
>           What    |Removed                     |Added
> ----------------------------------------------------------------------------
>             Status|REPORTED                    |RESOLVED
>         Resolution|---                         |NOT A BUG
>                 CC|                            |halla@valdyas.org
> 
> --- Comment #1 from Halla Rempt <halla@valdyas.org> ---
> Sorry, but it works fine on my macOS Ventura 13 14" macbook pro and on my 15"
> intel macbook pro with macOS 10.14. MacOS version numbering has gotten
> confusing in recent years; if you're not using Ventura 13 but 10.13, you might
> need this workaround: https://www.youtube.com/watch?v=3py0kgq95Hk -- this is an
> Apple thing, not a bug in Krita, though. Apple changed their app verification
> ways a bit too often.
> 
> -- 
> You are receiving this mail because:
> You are on the CC list for the bug.
> You reported the bug.
Comment 3 Benoit CHAIX 2022-11-23 10:14:45 UTC
Created attachment 153969 [details]
cropped-logoCaBooster-600x126.jpg