SUMMARY I noticed that a couple of my computers (HP Prodesk 400 G6) running KDE Neon (5.26.3), the Update notification says it's offline. However, on my laptop (Asus UX370uar) running the same version of KDE, has the notification enabled. I believe this phenomenon happened since 5.26.0 As an experiment, I install KDE Neon using the same ISO (neon-user-20221106-0714.iso) to all my computers and laptop. And I noticed the same thing right after booting up from the fresh install. I manually did an update on the computer hoping the issue will be fixed, but to no avail I have attached the screenshot of the notification from the computer (HP Prodesk 400 G6) and the laptop (Asus UX370uar). STEPS TO REPRODUCE 1. Click on the notification popup 2. Check the Update status OBSERVED RESULT The Updates Notification shows "offline" (has a red x with a disconnected plug icon) EXPECTED RESULT The Updates Notification should have a icon with a up arrow inside a circle SOFTWARE/OS VERSIONS Computer (HP Prodesk 400 G6) ========================= Operating System: KDE neon 5.26 KDE Plasma Version: 5.26.3 KDE Frameworks Version: 5.99.0 Qt Version: 5.15.7 Kernel Version: 5.15.0-52-generic (64-bit) Graphics Platform: X11 Processors: 12 × Intel® Core™ i5-10500T CPU @ 2.30GHz Memory: 15.4 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 630 Manufacturer: HP Product Name: HP ProDesk 400 G6 Desktop Mini PC Laptop (Asus UX370uar) ==================== Operating System: KDE neon 5.26 KDE Plasma Version: 5.26.3 KDE Frameworks Version: 5.100.0 Qt Version: 5.15.7 Kernel Version: 5.15.0-52-generic (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Core™ i7-8550U CPU @ 1.80GHz Memory: 15.5 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 620 Manufacturer: ASUSTeK COMPUTER INC. Product Name: UX370UAR System Version: 1.0
Created attachment 153738 [details] Notification from Asus UX370uar
Created attachment 153739 [details] Notification from HP Prodesk 400 G6
I experience the same problem on one of my computers. My Thinkpad L380 is not showing icon for updates. It shows that update icon is "disconnected".
Created attachment 155015 [details] Notification from Thinkpad L380
*** Bug 462679 has been marked as a duplicate of this bug. ***