Bug 459403 - Since upgrading to 7.8.0 digikam will no longer start. see attachment for error message
Summary: Since upgrading to 7.8.0 digikam will no longer start. see attachment for err...
Status: RESOLVED FIXED
Alias: None
Product: digikam
Classification: Applications
Component: Setup-Misc (other bugs)
Version First Reported In: 7.8.0
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-09-19 16:26 UTC by ludwigbear@aol.com
Modified: 2023-11-19 16:54 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In: 8.2.0
Sentry Crash Report:


Attachments
jpg of error message (41.50 KB, image/jpeg)
2022-09-19 16:26 UTC, ludwigbear@aol.com
Details
attachment-7051-0.html (1.72 KB, text/html)
2022-09-26 15:21 UTC, ludwigbear@aol.com
Details

Note You need to log in before you can comment on or make changes to this bug.
Description ludwigbear@aol.com 2022-09-19 16:26:19 UTC
Created attachment 152229 [details]
jpg of error message

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Maik Qualmann 2022-09-20 07:30:52 UTC
The error 0x7b indicates a defective application or library file. Check your hard drive, Uninstall digiKam, Download and install again from www.digikam.org.
digiKam-7.8.0 runs without problems on Windows10 here.

Maik
Comment 2 Maik Qualmann 2022-09-25 15:38:22 UTC
Any news on this issue? Did you reinstall digiKam?

Maik
Comment 3 Maik Qualmann 2022-09-26 06:26:53 UTC
Since you write in the private mail that digiKam-7.7.0 is no longer running either, it must be a problem with your Windows system. Which antivirus program are you using?

If you like experimenting, you can try our nightly digiKam-8.0.0. The version is compiled with the MSVC compiler and is already signed.

https://binary-factory.kde.org/view/Windows%2064-bit/job/Digikam_Nightly_win64/  (file with .exe at end)

The following limitations of this version are currently:
- no support for HEIF files
- a handful of icons from digiKam Tools are missing
- ExifTool path must be set in the setup and is located in the digiKam program directory under "bin".

Make a backup of your digikam4.db database file in case you later want to revert to an older digiKam version.

Maik
Comment 4 ludwigbear@aol.com 2022-09-26 15:21:44 UTC
Created attachment 152438 [details]
attachment-7051-0.html

Hi,
I am using Norton 360 antivirus program.
I have tried disabling the firewall before installing and running digikam but still no difference.

I'll try 8.0.0.  Thanks

Dave


https://bugs.kde.org/show_bug.cgi?id=459403

--- Comment #3 from Maik Qualmann<metzpinguin@gmail.com>  ---
Since you write in the private mail that digiKam-7.7.0 is no longer running
either, it must be a problem with your Windows system. Which antivirus program
are you using?

If you like experimenting, you can try our nightly digiKam-8.0.0. The version
is compiled with the MSVC compiler and is already signed.

https://binary-factory.kde.org/view/Windows%2064-bit/job/Digikam_Nightly_win64/
  (file with .exe at end)

The following limitations of this version are currently:
- no support for HEIF files
- a handful of icons from digiKam Tools are missing
- ExifTool path must be set in the setup and is located in the digiKam program
directory under "bin".

Make a backup of your digikam4.db database file in case you later want to
revert to an older digiKam version.

Maik

-- You are receiving this mail because: You reported the bug.
Comment 5 caulier.gilles 2022-09-27 13:56:16 UTC
Maik,

Perhaps this it"s not relevant for the digiKam/HEIF plugin, but i just seen this MR for KImageFormat/HEIF plugin :

https://invent.kde.org/frameworks/kimageformats/-/merge_requests/97

Gilles
Comment 6 caulier.gilles 2023-04-19 05:47:32 UTC
@ludwigbear@aol.com

digiKam 8.0.0 is released. This file still valid ?

Gilles Caulier
Comment 7 caulier.gilles 2023-05-20 06:32:49 UTC
@ludwigbear@aol.com

The digiKam 8.1.0 pre-release, which is a huge bugs triage version have been updated to internal KD5 5.106 framework. Perhaps this will solve your issue.

DK 8.1.0 Windows installer is located here : 

https://files.kde.org/digikam/

Gilles Caulier
Comment 8 caulier.gilles 2023-10-15 08:17:45 UTC
@ludwigbear@aol.com,

This problem still reproducible with the new digiKam 8.2.0 pre-release Windows
installer available at usual place:

https://files.kde.org/digikam/

This new bundle is based on last Qt framework 5.15.11 and KDE framework 5.110.

Thanks in advance

Gilles Caulier
Comment 9 caulier.gilles 2023-11-19 16:54:13 UTC
This crash is not reproducible with digiKam compiled under Windows with
VCPKG. digiKam 8.2.0 pre-release installer is here :

https://files.kde.org/digikam/unstable/

Gilles Caulier