Bug 459152 - Reporting a bug after a crash is a hassle because of unclear directions to install debug packages
Summary: Reporting a bug after a crash is a hassle because of unclear directions to in...
Status: RESOLVED DOWNSTREAM
Alias: None
Product: drkonqi
Classification: Applications
Component: general (show other bugs)
Version: 5.24.6
Platform: Kubuntu Linux
: NOR crash
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-09-15 10:32 UTC by Yann Salmon
Modified: 2022-09-16 14:56 UTC (History)
1 user (show)

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Description Yann Salmon 2022-09-15 10:32:37 UTC
SUMMARY
The Assistant that appears after a crash to report a bug requires you to have a stacktrace with debugging information, but upgrading the system to do so is complicated.

STEPS TO REPRODUCE
1. Have a part of Plasma crash.
2. Try to report a bug with the assistant that pops up.
3. Observe that it complains about the stacktrace not being helpful
4. Click on the link below
5. Be overwhelmed by the unclear technical steps required
6. Abandon reporting about the crash

OBSERVED RESULT
We get a list of files for which there is no debugging information and are told to install the debug version of the corresponding packages.


EXPECTED RESULT
The assistant should show which are the corresponding packages, and offer to install the required versions.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: KUbuntu 22.04
(available in About System)
KDE Plasma Version: 5.42.6
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3

ADDITIONAL INFORMATION
Comment 1 Harald Sitter 2022-09-16 14:56:46 UTC
You'll want to talk to your distribution about that.