Bug 458999 - Issues with Wacom Tablet display range: when moving pen canvas-region gets skipped
Summary: Issues with Wacom Tablet display range: when moving pen canvas-region gets sk...
Status: REPORTED
Alias: None
Product: krita
Classification: Applications
Component: Tablets (tablet issues are only very rarely bugs in Krita!) (show other bugs)
Version: 5.1.0
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-09-11 13:54 UTC by Maarten
Modified: 2022-09-11 13:59 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
screen range issue (2.80 MB, application/octet-stream)
2022-09-11 13:58 UTC, Maarten
Details

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Description Maarten 2022-09-11 13:54:56 UTC
SUMMARY
Issues with Wacom Tablet display range: when moving pen canvas-region gets skipped (see video).
Normally Wacom Intuos 4 is working fine in Krita and I've been working for days in the same setup. Yesterday I shut down the computer, today I started the computer again and suddenly the display region is not working again in Krita anymore. I'm working in the exact same file, with the exact same settings and no Windows update was applied in the mean time. So I would expect this to keep working, but it didn't.

Reloading the file in Krita didn't fix this. Restarting Krita didn't fix this. Opening a new file in Krita didn't fix this. Opening OBS Studio next to Krita changed the issue tho; the 'skipped screen region' moved when OBS STudio was open. When closing OBS Studio again the same issue was back again.

I needed to completely restart the PC to get it to work as expected again. This tablet has no issues and works perfectly fine in other graphics software, like Affinity, Blender, animation tools etc. 

STEPS TO REPRODUCE
????? Feels completely random and instable. A week long it works completely fine, also after turning off and on the computer, another day it's suddenly broken without anything changed on the system, file or Krita.

OBSERVED RESULT
See video

EXPECTED RESULT
Keep working

SOFTWARE/OS VERSIONS
Windows: 10
Krita: 5.1.0
Comment 1 Maarten 2022-09-11 13:58:59 UTC
Created attachment 151984 [details]
screen range issue
Comment 2 Maarten 2022-09-11 13:59:42 UTC
BTW At the time this pen screen range was broken, the mouse just functioned as expected so didn't have this issue. Only the wacom pen had the issue