Bug 458661 - I have tried opening Krita and every time it's gotten stuck on "adding resource types". I have restarted my laptop, reinstalled Krita, tried the alpha and beta versions and even the steam app. They are exceptions in my windows defender.
Summary: I have tried opening Krita and every time it's gotten stuck on "adding resour...
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: General (show other bugs)
Version: 5.1.0
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-09-03 14:10 UTC by Hayley
Modified: 2022-10-05 04:50 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
The Krita system information I'm told to add to a bug report (16.27 KB, text/plain)
2022-09-03 14:10 UTC, Hayley 		Details
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Description Hayley 2022-09-03 14:10:28 UTC 
Created attachment 151799 [details]
The Krita system information I'm told to add to a bug report

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Open Krita
2. Watch splashscreen get locked
3. Cry

OBSERVED RESULT
Krita splashscreen/loading screen gets stuck on "adding screen resources" whenever it tries to open

EXPECTED RESULT
Krita to open and work

SOFTWARE/OS VERSIONS
Windows: 11 Home
KDE Plasma Version: ?
KDE Frameworks Version: ?
Qt Version: ?

ADDITIONAL INFORMATION
Comment 1 Halla Rempt 2022-09-05 09:13:08 UTC 
From experience, that sounds like most likely a problem with the display driver. Your driver seems to be pretty old, and it might be a good try to update it. The current version for you GPI seems to be 516.

Please also check whether there is a kritacrash.log in %APPDATA%

Other things you can try are:

* start as administrator
* start as another user
* start using compatibility settings
Comment 2 Bug Janitor Service 2022-09-20 04:47:00 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2022-10-05 04:50:10 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!