Bug 458499 - bug when opening the application -
Summary: bug when opening the application -
Status: RESOLVED FIXED
Alias: None
Product: rkward
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Other Other
: NOR normal
Target Milestone: ---
Assignee: RKWard Team
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-08-30 08:31 UTC by Kostas Giannopoulos
Modified: 2022-10-03 08:45 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-12238-0.html (5.49 KB, text/html)
2022-09-05 07:16 UTC, Kostas Giannopoulos
Details

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Description Kostas Giannopoulos 2022-08-30 08:31:48 UTC
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***
NB: application has been installed on drive E:

STEPS TO REPRODUCE
1. bug immediately when loading application
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
---Problem description---
Please fill in the missing bits *in English*.

I encountered the error message quoted below. Additionally, I saw the following symptoms:
###Please fill in (if applicable)###

What - in detail - did you do directly before you encountered this problem?
###Please fill in###

When you try to repeat the above, does the problem occur again (no, sometimes, always)?
###Please fill in###

If applicable: When doing the same thing in an R session outside of RKWard, do you see the same problem?
###Please fill in###

Do you have any further information that might help us to track this problem down? In particular, if applicable, can you provide sample data and sample R code to reproduce this problem?
###Please fill in###

RKWard is available in many different packagings, and sometimes problems are specific to one method of installation. How did you install RKWard (which file(s) did you download)?
###Please fill in###


---Error Message---
Message code: r_engine_has_died
The backend process failed to start with exit code 1, message: ''E:/Program' is not recognized as an internal or external command,
operable program or batch file.
'.
The R backend will be shut down immediately. This means, you can not use any more functions that rely on it. I.e. you can do hardly anything at all, not even save the workspace (but if you're lucky, R already did that). What you can do, however, is save any open command-files, the output, or copy data out of open data editors. Quit RKWard after that. Sorry!

---Session Info---
RKWard version: 0.7.4
KDE Frameworks version (runtime): 5.94.0
KDE Frameworks version (compile time): 5.94.0
Qt version (runtime): 5.15.2
Qt version (compile time): 5.15.2
Using QWebEngine for HTML rendering
Windows runtime version (refer to QSysInfo documentation to translate code into human readable form): 0xc0
Local config directory: C:/Users/kosta/AppData/Local
RKWard storage directory: C:/Users/kosta/.rkward/
Backend version (as known to the frontend): 

Debug message file (this may contain relevant diagnostic output in case of trouble):
C:/Users/kosta/AppData/Local/Temp/rkward.frontend
- backend not available or rk.sessionInfo() canceled -
Comment 1 Thomas Friedrichsmeier 2022-09-01 16:31:14 UTC
I suspect you had an installation of RKWard on this machine, before, and the installation is conflicting, somehow. Possibly it's simply an outdated application shortcut.

1) Where did you install RKWard?
2) Open the installation folder. Navigate to "bin" inside that. Is there an rkward.ini file in it? What's the content of that?
3) In the bin folder, locate rkward.exe and try to start that. Does that change anything?

Regards
Thomas
Comment 2 Kostas Giannopoulos 2022-09-05 07:16:14 UTC
Created attachment 151822 [details]
attachment-12238-0.html

Hi Thomas

yes I had an older version installed few years ago.

Also, my current installation of RKWard  (as well R) are on drive E:/


In the RKWard.INI file there is only one line:

           R executable=../lib/R/bin/x64/R.exe


Please advise


Professor Kostas Giannopoulos

Neapolis University

Pafos, Cyprus

tel +357 26843300

________________________________
From: Thomas Friedrichsmeier <bugzilla_noreply@kde.org>
Sent: Thursday, September 1, 2022 7:31 PM
To: Giannopoulos Kostas <k.giannopoulos@nup.ac.cy>
Subject: [rkward] [Bug 458499] bug when opening the application -

https://bugs.kde.org/show_bug.cgi?id=458499

Thomas Friedrichsmeier <thomas.friedrichsmeier@kdemail.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REPORTED                    |NEEDSINFO
                 CC|                            |thomas.friedrichsmeier@kdem
                   |                            |ail.net
         Resolution|---                         |FIXED

--- Comment #1 from Thomas Friedrichsmeier <thomas.friedrichsmeier@kdemail.net> ---
I suspect you had an installation of RKWard on this machine, before, and the
installation is conflicting, somehow. Possibly it's simply an outdated
application shortcut.

1) Where did you install RKWard?
2) Open the installation folder. Navigate to "bin" inside that. Is there an
rkward.ini file in it? What's the content of that?
3) In the bin folder, locate rkward.exe and try to start that. Does that change
anything?

Regards
Thomas

--
You are receiving this mail because:
You reported the bug.
Comment 3 Thomas Friedrichsmeier 2022-09-05 17:10:11 UTC
I am unsure why this should be a problem, but could you try moving the RKWard installation to a path without spaces (e.g. E:\RKWard), and test whether that helps?
Comment 4 Bug Janitor Service 2022-09-20 04:46:54 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Thomas Friedrichsmeier 2022-10-03 08:45:30 UTC
Git commit f0db702a74f7ca27ed5c1451eb9293d1ad7467e0 by Thomas Friedrichsmeier.
Committed on 03/10/2022 at 08:42.
Pushed by tfry into branch 'master'.

Bookkeeping.

New workaround for paths with spaces appears to work.

M  +1    -0    ChangeLog

https://invent.kde.org/education/rkward/commit/f0db702a74f7ca27ed5c1451eb9293d1ad7467e0