Created attachment 151662 [details] very slow operation (file –> open) SUMMARY *** After the 5.10 update, I can't open the file - very slow. Previously I wrote about a bug that opens for a long time. It's probably the same thing. Freezes while performing some operations. Downloading the program....about half an hour. Opening images is very long, about 5-10 minutes of a small file (~16 MB). Also a very long insertion from the buffer *** STEPS TO REPRODUCE 1. Open file 2. paste from buffer 3. start program OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
Created attachment 151726 [details] That what i see after open file That what i see after open file
Are you using Windows 7? If so, that is not supported. If not, please * attach the contents of help->system information for bug reports * attach the contents of help->krita log for bug reports To this bug report. Also check whether * there is enough disk space, * whether Krita's temporary files aren't stored on a slow hard disk instead of an SSD * whether Task Manager reports any big CPU usage
Created attachment 151827 [details] Krita system information
Created attachment 151828 [details] Krita system path exe file
Created attachment 151829 [details] Krita system information
Created attachment 151830 [details] Usage log
I include system info files. Compatibility mode has no effect. Today it starts from 5-7 minutes. I start with admin, no effect, and sorry, i dont have any security software. Even Windows defender (its off)
Krita system path exe.png file is gone (deleted) a duplicate this info from screenshot – my path to Krita exe is C:\Program Files\Krita (x64)\bin
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.
Hi, Wireinet! Could you please check if the problem still appears with the latest Krita 5.2.6? I fixed a few issues that could cause very slow loading with the presence of clone layers and transform masks in Krita 5.2.4. So it might be related. If you still see the problem in the latest version of Krita, please share the file that causes the issue. You can send it me to an email if the file should be kept private. > Downloading the program....about half an hour. Opening images is very long, about 5-10 minutes of a small file (~16 MB). Also a very long insertion from the buffer These symptoms usually mean that the problem is in the local system. Could you also try to load a file that does not belong to the Yandex-disk folder, i.e. is in some other location? That can cause troubles sometimes. Some antivirus software can also cause troubles like that.
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME. For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. Thank you for helping us make KDE software even better for everyone!
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.