Bug 457700 - Krita disables my pen
Summary: Krita disables my pen
Status: RESOLVED NOT A BUG
Alias: None
Product: krita
Classification: Applications
Component: Tablets (tablet issues are only very rarely bugs in Krita!) (show other bugs)
Version: 5.0.6
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-08-10 03:06 UTC by Owen
Modified: 2022-08-10 05:51 UTC (History)
1 user (show)

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Description Owen 2022-08-10 03:06:14 UTC 
SUMMARY
After about 30 minutes my renaisser pen will stop working and requires me to restart my laptop for it to work again.


STEPS TO REPRODUCE
1. Use renaisser pen for about 30 min to an 1 hr

OBSERVED RESULT
Pen is completely disabled

EXPECTED RESULT
Pen should continue to work

SOFTWARE/OS VERSIONS
Windows: Yes

ADDITIONAL INFORMATION
I got a new renaisser pen not long after this issue and it still persisted, so I don't believe it is the pen malfunctioning
The pen does not disable if I am not using krita.
This issue did not happen for a couple months when I first got krita.
Comment 1 Halla Rempt 2022-08-10 05:51:30 UTC 
Sorry, Krita doesn't do this. Krita cannot do this: Krita only uses the OS api's for receiving pen events. If you have been using Krita for some time before the problem appeared, something else has changed: a windows update, a pen driver update -- and that caused the problem.