SUMMARY *** NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** When you click to email the developer, it triggers an error that removes your Wi-Fi connection. STEPS TO REPRODUCE 1. Open the App 2. Navigate to About 3. Select a developer and click to email. 3. OBSERVED RESULT Wi-Fi Disconnects EXPECTED RESULT Opens External Mail app in case one doesn't have Kmail installed SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: 5.25.3 KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION Also, please check the Gnome version of Kmail and Kontact as they don't open up at all in Gnome or may even possibly produce the same result.
Hi, I was unable to reproduce this crash. Could you provide a backtrace? Thanks!
Created attachment 150853 [details] attachment-15189-0.html Hi, I am in the testing version of KDE Neon Plasma will that help. When you add the calendar and you go to the about page when you click the email it bugs out. [created with MySignature.io]<https://mysignature.io/?utm_source=logo> Olusola O Creative Director One Design LLC w: https://www.ttsng.com e: one1design1@outlook.com<mailto:one1design1@outlook.com> a: Worldwide Follow us: [created with MySignature.io]<https://mysig.io/mwAqZ7jw> [created with MySignature.io] <https://mysig.io/Gak1j0wL> [created with MySignature.io] <https://mysig.io/Px563792> [created with MySignature.io] <https://mysig.io/AoAqw7jo> [created with MySignature.io] <https://mysig.io/EAo3JY4A> [created with MySignature.io] <https://mysig.io/xDw9rLpy> [created with MySignature.io] <https://mysig.io/ayo3BYMy> [created with MySignature.io]<https://mysig.io/kBb79xk2> [Create your own signature]<https://mysignature.io/?utm_source=promotion&utm_medium=signature&utm_campaign=create_own_signature> Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Claudio Cambra <bugzilla_noreply@kde.org> Sent: Friday, July 22, 2022 7:13:43 PM To: one1design1@outlook.com <one1design1@outlook.com> Subject: [kalendar] [Bug 456999] Email developer triggers unexpected close https://bugs.kde.org/show_bug.cgi?id=456999 Claudio Cambra <claudio.cambra@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REPORTED |NEEDSINFO Resolution|--- |WAITINGFORINFO --- Comment #1 from Claudio Cambra <claudio.cambra@gmail.com> --- Hi, I was unable to reproduce this crash. Could you provide a backtrace? Thanks! -- You are receiving this mail because: You reported the bug.
Created attachment 150858 [details] attachment-4812-0.html I also want to inform you that Kmail needs a UI and system process update. [created with MySignature.io]<https://mysignature.io/?utm_source=logo> Olusola O Creative Director One Design LLC w: https://www.ttsng.com e: one1design1@outlook.com<mailto:one1design1@outlook.com> a: Worldwide Follow us: [created with MySignature.io]<https://mysig.io/mwAqZ7jw> [created with MySignature.io] <https://mysig.io/Gak1j0wL> [created with MySignature.io] <https://mysig.io/Px563792> [created with MySignature.io] <https://mysig.io/AoAqw7jo> [created with MySignature.io] <https://mysig.io/EAo3JY4A> [created with MySignature.io] <https://mysig.io/xDw9rLpy> [created with MySignature.io] <https://mysig.io/ayo3BYMy> [created with MySignature.io]<https://mysig.io/kBb79xk2> [Create your own signature]<https://mysignature.io/?utm_source=promotion&utm_medium=signature&utm_campaign=create_own_signature> Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Claudio Cambra <bugzilla_noreply@kde.org> Sent: Friday, July 22, 2022 7:13:43 PM To: one1design1@outlook.com <one1design1@outlook.com> Subject: [kalendar] [Bug 456999] Email developer triggers unexpected close https://bugs.kde.org/show_bug.cgi?id=456999 Claudio Cambra <claudio.cambra@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REPORTED |NEEDSINFO Resolution|--- |WAITINGFORINFO --- Comment #1 from Claudio Cambra <claudio.cambra@gmail.com> --- Hi, I was unable to reproduce this crash. Could you provide a backtrace? Thanks! -- You are receiving this mail because: You reported the bug.
I cannot reproduce your issue -- if you do not provide any sort of logs or backtrace that would provide some insight into why the crash is happening for you, I will not be able to issue a fix and will have to close this bug report. To reply to your second comment, KMail is not a part of Kalendar, and this is not the place to provide design feedback. If you have any constructive feedback you would like to provide KMail's developers, please feel free to reach out to them through other means (such as the public KDE PIM mailing list).
Thank you, I am quite new to this so I am not aware on how to provide crash data. The issue is also in the discover app when you click to mail the contributors it may be better to make it just a text than a button. please kindly let me know how I can get access to the mailing list you have a great software here and I am in the testing version. On 24/07/2022 01:37, Claudio Cambra wrote: > https://bugs.kde.org/show_bug.cgi?id=456999 > > --- Comment #4 from Claudio Cambra <claudio.cambra@gmail.com> --- > I cannot reproduce your issue -- if you do not provide any sort of logs or > backtrace that would provide some insight into why the crash is happening for > you, I will not be able to issue a fix and will have to close this bug report. > > To reply to your second comment, KMail is not a part of Kalendar, and this is > not the place to provide design feedback. If you have any constructive > feedback you would like to provide KMail's developers, please feel free to > reach out to them through other means (such as the public KDE PIM mailing > list). >
(In reply to onedesignllc from comment #5) > Thank you, > > I am quite new to this so I am not aware on how to provide crash data. > The issue is also in the discover app when you click to mail the > contributors it may be better to make it just a text than a button. When the crash popup appears, there should be an option titled "Developer information". You can copy the contents of the text and provide them here -- that is a backtrace. The fact that this happens in Discover too leads me to believe this is a common issue, perhaps in Kirigami. Still, to confirm, we would need a backtrace or some other source of information (such as the output of running Kalendar in the terminal). > please kindly let me know how I can get access to the mailing list you > have a great software here and I am in the testing version. The most popular mailing lists can be found here: https://kde.org/support/mailinglists/ A full list can be found here: https://mail.kde.org/mailman/listinfo Hope this helps. - Claudio
Created attachment 151095 [details] attachment-32629-0.html OK thank you for at least making an attempt Claudio. Try and click the email developers icon. The problem occurred on KDE Neon latest testing and a few reviews indicate the issue is still persistent and could be a bug. On Fri, Jul 29 2022 at 11:52:37 PM +0000, Claudio Cambra <bugzilla_noreply@kde.org> wrote: > <https://bugs.kde.org/show_bug.cgi?id=456999> > > --- Comment #6 from Claudio Cambra <claudio.cambra@gmail.com > <mailto:claudio.cambra@gmail.com>> --- > (In reply to onedesignllc from comment #5) >> Thank you, >> >> I am quite new to this so I am not aware on how to provide crash >> data. >> The issue is also in the discover app when you click to mail the >> contributors it may be better to make it just a text than a button. > > When the crash popup appears, there should be an option titled > "Developer > information". You can copy the contents of the text and provide them > here -- > that is a backtrace. > > The fact that this happens in Discover too leads me to believe this > is a common > issue, perhaps in Kirigami. Still, to confirm, we would need a > backtrace or > some other source of information (such as the output of running > Kalendar in the > terminal). > >> please kindly let me know how I can get access to the mailing list >> you >> have a great software here and I am in the testing version. > > The most popular mailing lists can be found here: > <https://kde.org/support/mailinglists/> > > A full list can be found here: <https://mail.kde.org/mailman/listinfo> > > Hope this helps. > > - Claudio > > -- > You are receiving this mail because: > You reported the bug.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!