Created attachment 149994 [details] error message Hi! I tried to use the (new?) button dowload new effects in the effects tab, and kdenlive crashed when I clicked on an effect (but did open a new small window when i clicked on install). And when i tried to download any effect, i got an error message (attached) STEPS TO REPRODUCE first one 1. click on the download new effects button 2. click on an effect 3. crash second one 1. click on the download new effects button 2. click on the download button on an effect. The small window with multiple effect shows up 3. click on downloading the first one 4. error message OBSERVED RESULT error EXPECTED RESULT effect is dowloaded SOFTWARE/OS VERSIONS Windows: 10 ADDITIONAL INFORMATION I love the download window (well with full function), nice job!
Hi Roxane, thanks for your report! I had similar issues a few weeks ago, but now it works fine. I guess it was a issue on the server side. Can you please check again if you can reproduce the issue? !!! Please remember to set the status of this report back to "REPORTED" once you provided the requested information / answered the questions !!!
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!