SUMMARY On multiple computers of mine, updating packages as well as other non-package elements like Flatpaks and add-ons (themes, icons...) leads to the update process of the packages getting stuck. To be more specific, it is the UI that gets stuck, while the actual update process goes on behind the scenes and is actually completed eventually (the dpkg process, which takes care of installing the packages, is not there). STEPS TO REPRODUCE 1. Update both packages and non-packages, like add-ons 2. Wait for the process to finish OBSERVED RESULT The process never finishes according to the UI. EXPECTED RESULT The UI correctly informs the user that the update process has completed. SOFTWARE/OS VERSIONS Linux: KDE neon KDE Plasma Version: 5.24.5 KDE Frameworks Version: 5.94.0 Qt Version: 5.15.4 ADDITIONAL INFORMATION
Never seen this on openSUSE or Fedora to my knowledge.
I can narrow it down to just add-ons, as I've recently installed Flatpaks and "normal" packages without issues. The issue appears on every computer I own (one laptop, two desktops, one tablet), so I would say it's pretty consistently reproducible.
So it only happens when you run `discover --backends kns-backend`? Can you paste the terminal output from when you do so and then perform an update, triggering the hang?
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
(In reply to Nate Graham from comment #3) > So it only happens when you run `discover --backends kns-backend`? > > Can you paste the terminal output from when you do so and then perform an > update, triggering the hang? I've done more testing and what I found out was that the issue appears to be related to when there is a problem with the update of add-ons. When I reported the bug, the KDE add-on store was facing issues and would return errors upon trying to download new items. It's this that appears to trigger the bug: Discover would freeze its UI to when the download of add-ons failed, making it seem like the whole update process was stuck (even though it wasn't). I haven't met this bug recently as the download of add-ons works without issues. Now, by running `plasma-discover --backends kns-backend`, everything works as intended, but it also does by running it with every backend enabled. I guess we can be sure of the cause of this bug if there are new issues with downloading add-ons, which however I don't know how to reproduce "artificially" (and I hope won't be reproduced "naturally" in the future!).
I haven't seen this bug for a while now, so I'm marking this as solved.