Bug 453566 - Kdenlive always crash at startup
Summary: Kdenlive always crash at startup
Status: RESOLVED FIXED
Alias: None
Product: kdenlive
Classification: Applications
Component: Setup & Installation (other bugs)
Version First Reported In: 22.04.0
Platform: Other Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Vincent PINON
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-05-09 07:34 UTC by cedric.legrand
Modified: 2022-05-20 15:37 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:
fritzibaby: timeline_corruption+

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Description cedric.legrand 2022-05-09 07:34:36 UTC 
SUMMARY
Every time i try to launch Kdenlive, it crashes. I have many ideapad L340 (Ryzen 5 3500U) and it exactly does the same on each one. of them. It happend on a previous version but deleting the appdata was fixing it but not anymore.

STEPS TO REPRODUCE
1. Install the latest version 24.04.0
2. Tried to launch

SOFTWARE/OS VERSIONS
Windows: 10 21h1
Comment 1 emohr 2022-05-16 15:05:25 UTC 
Can you try to start Kdenlive as administrator?
Comment 2 cedric.legrand 2022-05-18 07:32:28 UTC 
(In reply to emohr from comment #1)
> Can you try to start Kdenlive as administrator?

I did and nothing changed
Comment 3 emohr 2022-05-18 16:07:32 UTC 
Do users have the right to read/write to all this folders: https://docs.kdenlive.org/de/getting_started/installation.html#kdenlive-in-a-windows-domain ?
Comment 4 cedric.legrand 2022-05-19 09:15:20 UTC 
(In reply to emohr from comment #3)
> Do users have the right to read/write to all this folders:
> https://docs.kdenlive.org/de/getting_started/installation.html#kdenlive-in-a-
> windows-domain ?

Yeah except two of the don't exist : %LocalAppData%\kxmlgui5\kdenlivekdenliveui.rc and %LocalAppData%\knewstuff3
Comment 5 emohr 2022-05-19 15:43:39 UTC 
 Mmh. And when you delete the complete Kdenlive folder "C:\Program Files\kdenlive" and re-install Kdenlive? Does it still crash?
Comment 6 cedric.legrand 2022-05-20 09:27:35 UTC 
(In reply to emohr from comment #5)
>  Mmh. And when you delete the complete Kdenlive folder "C:\Program
> Files\kdenlive" and re-install Kdenlive? Does it still crash?

Deleting the folder fixed it. Thanks a lot !
Comment 7 emohr 2022-05-20 15:37:23 UTC 
Thank you for the feedback and contribution. Glad to hear it works. 

I updated the documentation accordingly: https://docs.kdenlive.org/de/troubleshooting/windows_issues.html#kdenlive-crash-at-start-up-kdenlive-cannot-be-uninstalled .