Created attachment 147747 [details] Screen Frozen on SUMMARY Plasma Freezes with severe graphical distortions when waking monitors up from sleep. I have an AMD Radeon RX 5700 XT with three displayport monitors hooked up to it. I have these monitors set to sleep after 20 minutes of no activity, the rest of the system never sleeps/hibernates. When moving the mouse or pressing a key the monitors will wake up and 9 times out of 10 the screen with freeze / crash. The monitors are set up in this pattern: Monitor 2 | Monitor 3 Monitor 1 Monitor 1 (Main) is an Asus 34inch PG348 running at a resolution of 3440x1440 Monitors 2 and 3 are Acer 27inch XF270H with a resolution of 1920x1080 Here is a picture of what the screens do when trying to wake them up: [img]https://i.imgur.com/nhYQ4fg.jpg[/img] What you're seeing is the desktop of monitor 3 freaking out on monitor 1. Once this happens the only way to bring the system back up is to press the reset button on the front, Ctrl+Alt+f2/f3/etc do nothing. I tend to use Monitor 3 during the week for work, I have it hooked up to my work laptop with an hdmi cable and I just change the input to that. This past week I have left monitor 3 connected to my laptop and not once did I experience a system lock when waking up the screens. I suspect this has something to do with plasma handling 2 displayport monitors fine since it doesn't see the 3rd one that is connected to my laptop via hdmi. Other System Info OS: Garuda Linux x86_64 Kernel: 5.16.16-zen1-1-zen Uptime: 15 mins Packages: 1825 (pacman) Shell: zsh 5.8.1 Resolution: 3440x1440, 1920x1080, 1920x1080 DE: Plasma 5.24.3 WM: KWin Theme: Breeze Dark [Plasma], Breeze [GTK2] Icons: breeze-dark [Plasma], breeze-dark [GTK2/3] Terminal: tilix CPU: AMD Ryzen 5 3600X (12) @ 3.800GHz [32.2°on] GPU: AMD ATI Radeon RX 5600 OEM/5600 XT / 5700/5700 XT Memory: 9067MiB / 64290MiB NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** Xorg Log Errors: cat Xorg.0.log | grep '(EE)' (WW) warning, (EE) error, (NI) not implemented, (??) unknown. [ 9.247] (EE) Failed to load module "fbdev" (module does not exist, 0) [ 9.248] (EE) Failed to load module "vesa" (module does not exist, 0) [ 247.493] (EE) event23 - Logitech MX Ergo: client bug: event processing lagging behind by 33ms, your system is too slow [ 255.919] (EE) event23 - Logitech MX Ergo: client bug: event processing lagging behind by 25ms, your system is too slow [ 1114.597] (EE) client bug: timer event23 debounce short: scheduled expiry is in the past (-20ms), your system is too slow [ 1369.055] (EE) AMDGPU(0): failed to set mode: Permission denied [ 1369.055] (EE) AMDGPU(0): failed to set mode: Permission denied [ 1369.055] (EE) AMDGPU(0): failed to set mode: Permission denied STEPS TO REPRODUCE 1. Hook three monitors up via displayport 2. Set monitors to sleep after a few minutes 3. Wake monitors up via mouse movement or keyboard key OBSERVED RESULT System hard locks / freezes EXPECTED RESULT System doesn't freeze / wake up and can resume use SOFTWARE/OS VERSIONS Linux/KDE Plasma: Garuda Linux x86_64 KDE Plasma Version: Plasma 5.24.3 KDE Frameworks Version: 5.92.0 Qt Version: QMake version 3.1- Using Qt version 5.15.3 in /usr/lib Kernel Version: 5.16.16-zen1-1-zen (64-bit) Graphics Platform: X11
Sorry this happened, and sorry you didn't get a response sooner. Mose of the code here has changed to improve multimonitor use-cases in Plasma 5.27. Can you reproduce this issue in Plasma 5.27 or newer?
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
I haven't had any video crashes like the one I described back in 2022 since the kernel moved to 6.0. Currently running Linux 6.2.12-zen1-1-zen x86_64 and things have been great.
Wonderful! Thanks for following up.