Bug 450623 - Upgrade to Plasma 5.24.1 using `kubuntu-ppa/backports` causes no users to appear on the users page of System Settings.
Summary: Upgrade to Plasma 5.24.1 using `kubuntu-ppa/backports` causes no users to app...
Status: RESOLVED DOWNSTREAM
Alias: None
Product: systemsettings
Classification: Applications
Component: kcm_users (show other bugs)
Version: 5.24.1
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-02-20 18:20 UTC by Freddie
Modified: 2022-03-03 14:44 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
Attached in zip file: users page in System Settings in Plasma 5.24.1, showing no users, and Users page in Plasma 5.22.5, showing error messages (324.31 KB, application/zip)
2022-02-20 18:20 UTC, Freddie 		Details
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Description Freddie 2022-02-20 18:20:01 UTC 
Created attachment 146979 [details]
Attached in zip file: users page in System Settings in Plasma 5.24.1, showing no users, and Users page in Plasma 5.22.5, showing error messages

SUMMARY
Upgrade to Plasma 5.24.1 using `kubuntu-ppa/backports` causes no users to appear on the users page of System Settings. Picture attached below. Downgrade back to 5.22.5 results in a completely broken users page with the error messages "Error Loading QML file" and "Invalid KPackage 'kcm_users'" (Image also attached). 

STEPS TO REPRODUCE
1. Open system settings
2. Navigate to users page

OBSERVED RESULT
No users visible (5.24.1)
error messages (5.22.5)

EXPECTED RESULT
List of users visible

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 5.13.0-28-generic (64-bit)
KDE Plasma Version: 5.24.1
KDE Frameworks Version: 5.91.0 
Qt Version: 5.15.2
Graphics Platform: X11

ADDITIONAL INFORMATION
Hardware: Thinkpad P14s Gen 1
Comment 1 Freddie 2022-02-20 18:24:15 UTC 
Sorry, I forgot to mention in the post that I'm on Kubuntu version 21.10
Comment 2 Nate Graham 2022-02-21 23:14:38 UTC 
The entire page is not loading due to a packaging error. You should report this to the folks who maintain the Kubuntu Backports PPA.
Comment 3 Nate Graham 2022-02-21 23:15:51 UTC 
Oh, that was just the "Before" image.

Still, even with the after image, this suggests mis-packaging. I would still recommend you get in contact with them.

If you find that you regularly want a newer version of Plasma that what's shipped in Kubuntu, it may be worth finding a different distro that better supports this preference.
Comment 4 Freddie 2022-03-03 00:02:26 UTC 
Sorry to add another comment so late, but I've decided to downgrade back to 5.22, but the before picture is still what shows when I open the users page. Do you have any idea why this might be?
Comment 5 Nate Graham 2022-03-03 05:10:55 UTC 
Seems like files were left over from 5.24; probably more mis-packaging.

In general, if you want the latest Plasma version (or the latest version of anything), Kubuntu isn't going to be the best distro for you. You might be happier with Fedora KDE, Manjaro Plasma, or openSUSE Tumbleweed.
Comment 6 Nate Graham 2022-03-03 05:11:21 UTC 
Or, if you like the Ubuntu core and can tolerate old non-KDE software, KDE Neon user edition might be more to your liking/
Comment 7 Freddie 2022-03-03 12:12:41 UTC 
Thanks! Do you have any idea how I could resolve this, now that I've downgraded back to 5.22?
Comment 8 Nate Graham 2022-03-03 14:44:57 UTC 
I don't, sorry. You should talk with Kubuntu's packagers about it.