Created attachment 146178 [details] Information from "Please paste the following information into the bug report!" Upon install, and again upon reinstall, at startup, Krita 5.0.2 displays the message "The program can't start because api-ms-win=downlevel-kernel32-12-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem." Prior installed version of Krita did not display this message. Krita, nevertheless, does start, despite this message, and works as intended. STEPS TO REPRODUCE 1. Download "krita-x64-5.0.2-setup.exe" 2. Install Krita 5.0.2 in Windows 7 Ultimate, service pack 1. 3. Run krita.ex at location "C:\Program Files\Krita (x64)\bin\krita.exe" OBSERVED RESULT Dialog box opens, title bar "krita.exe - System error" and text "The program can't start because api-ms-win=downlevel-kernel32-12-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem." Click "OK" on the box, wait 10 seconds, and the Krita interface appears (and Krita runs without problems.) EXPECTED RESULT No dialog box should open. SOFTWARE/OS VERSIONS Windows: Windows 7 Ultimate, SP 1 Krita 5.0.2 ADDITIONAL INFORMATION - See attachment containing information from "Please paste the following information into the bug report!"
Sorry, Windows 7 is no longer supported. You can try to download that dll from somewhere, but we won't ship it.
*** This bug has been marked as a duplicate of bug 447449 ***