Bug 447861 - Fails to download from Memory Stick Reader DMC-TZ70
Summary: Fails to download from Memory Stick Reader DMC-TZ70
Status: REPORTED
Alias: None
Product: digikam
Classification: Applications
Component: Import-WIA (other bugs)
Version First Reported In: 7.4.0
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-01-02 22:56 UTC by Martin
Modified: 2022-02-04 12:57 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description Martin 2022-01-02 22:56:50 UTC
SUMMARY
Until recently I was able to download photos from my Panasonic TZ70, which digikam identifies as a Memory Stick Reader.
But then it started reporting "Failed to download" for every image attempted.
I updated to 7.4.0 but the problem has persisted.

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 caulier.gilles 2022-01-02 23:07:01 UTC
Hi,

There is probably a right access to removable device to turn on under Windows.

Best regards and happy new year

Gilles Caulier
Comment 2 Martin 2022-01-03 09:53:15 UTC
(In reply to caulier.gilles from comment #1)
> Hi,
> 
> There is probably a right access to removable device to turn on under
> Windows.
> 
> Best regards and happy new year
> 
> Gilles Caulier

(In reply to Martin from comment #0)
> SUMMARY
> Until recently I was able to download photos from my Panasonic TZ70, which
> digikam identifies as a Memory Stick Reader.
> But then it started reporting "Failed to download" for every image attempted.
> I updated to 7.4.0 but the problem has persisted.
> 
> STEPS TO REPRODUCE
> 1. 
> 2. 
> 3. 
> 
> OBSERVED RESULT
> 
> 
> EXPECTED RESULT
> 
> 
> SOFTWARE/OS VERSIONS
> Windows: 
> macOS: 
> Linux/KDE Plasma: 
> (available in About System)
> KDE Plasma Version: 
> KDE Frameworks Version: 
> Qt Version: 
> 
> ADDITIONAL INFORMATION

(In reply to caulier.gilles from comment #1)
> Hi,
> 
> There is probably a right access to removable device to turn on under
> Windows.
> 
> Best regards and happy new year
> 
> Gilles Caulier

Thank you. How do I do that, please? (Windows 10)
Comment 3 Maik Qualmann 2022-01-03 13:07:21 UTC
I see in the instructions to the camera that 2 USB modes are present. Which do you have the camera set (PTP or PC)? Is the camera displayed in Windows Explorer as a drive with drive letters?

Maik
Comment 4 Martin 2022-01-03 19:35:07 UTC
(In reply to Maik Qualmann from comment #3)
> I see in the instructions to the camera that 2 USB modes are present. Which
> do you have the camera set (PTP or PC)? Is the camera displayed in Windows
> Explorer as a drive with drive letters?
> 
> Maik

It's set to PC and Windows displays it with a drive letter (e.g. E:)

Martin