Bug 447725 - Connect bluetooth mouse Logitech MX Vertical via GUI does not work
Summary: Connect bluetooth mouse Logitech MX Vertical via GUI does not work
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: Bluetooth in general (show other bugs)
Version: 6.2.2
Platform: Other Linux
: NOR normal
Target Milestone: 1.0
Assignee: David Rosca
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-12-31 08:35 UTC by dvdnet89
Modified: 2025-01-17 03:48 UTC (History)
3 users (show)

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Description dvdnet89 2021-12-31 08:35:55 UTC 
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Right click on bluetooth button on system tray 
2.  Click add new device
3. it scans the hardware
4. It says it does not connect

OBSERVED RESULT
It does not connect

EXPECTED RESULT
it does not work via GUI. But, I use a terminal with bluetoothctl command. it works with the popup to always trust this device. 

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma:  KDE Neon 5.23 User Edition
(available in About System)
KDE Plasma Version:  5.23.4
KDE Frameworks Version:  5.89
Qt Version: 5.15.3

ADDITIONAL INFORMATION
If CLI works and the GUI should works properly
Comment 1 TraceyC 2024-12-18 18:39:15 UTC 
Can you try pairing your device through command line with bluetoothctl? This will let us know if there's an underlying system problem.

Instructions to connect using bluetoothctl:
1. `sudo systemctl restart bluetooth`
2. `bluetoothctl`
3. `scan on`
4. Write down the MAC for the device: `[bluetooth]# [NEW] Device 88:C9:XXXXXX Device-name
5. `connect <MAC>`
6. `quit`

Please reply with your results. Thanks.
Comment 2 Bug Janitor Service 2025-01-02 03:47:23 UTC 
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2025-01-17 03:48:01 UTC 
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.