Bug 447453 - umbrello-mingw64-2.32.0-126.1 when installed on Microsoft Surface Pro 7 running Windows 11 fails to run after installation
Summary: umbrello-mingw64-2.32.0-126.1 when installed on Microsoft Surface Pro 7 runni...
Status: CONFIRMED
Alias: None
Product: umbrello
Classification: Applications
Component: installer/packages (show other bugs)
Version: unspecified
Platform: Microsoft Windows Microsoft Windows
: NOR major
Target Milestone: ---
Assignee: Umbrello Development Group
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-12-24 02:20 UTC by Mike Davis
Modified: 2021-12-24 06:11 UTC (History)
0 users

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Version Fixed In:


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Description Mike Davis 2021-12-24 02:20:27 UTC
SUMMARY
***
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***
After completed installation of umbrello-mingw64-2.32.0-126.1 on Microsoft Surface Pro 7 running Windows 11 fails on startup.  The following system error is found in the log:
Faulting application name: umbrello.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: libcrypto-10.dll, version: 1.0.2.8, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000010f23
Faulting process id: 0x4398
Faulting application start time: 0x01d7f8656745311d
Faulting application path: C:\Program Files\umbrello\bin\umbrello.exe
Faulting module path: C:\Program Files\umbrello\bin\libcrypto-10.dll
Report Id: f5283c6b-e72c-4f16-bfc2-954ec734b64f
Faulting package full name: 
Faulting package-relative application ID: 

STEPS TO REPRODUCE
1.  Install the program as noted.
2. 
3. 

OBSERVED RESULT
Fails to start and error log as shown above occurs.

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows:  Version 11 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Note that the portable version umbrello-mingw64-2.32.0-126.1-portable incurs the same error.  Also, note that the 32bit version of the same build installs and runs properly.  Also the 64bit version installs and works properly on a Microsoft Surface Book 2 running the same version of Windows 11.
Comment 1 Mike Davis 2021-12-24 06:11:51 UTC
Failure of the program to start as described below has been overcome by replacing the file libcrypto-10.dll which was installed by the package with a more recent 64bit designated file: libcrypto-1_1-x64.dll.  While this corrects the problem on this installation, the current download distribution still contains the offending dll.